Area Customer Experience Specialist - Grove City Stringtown Rd

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Dependability","Adaptability","Customer service","Presentation skills"]

Support multiple branches across a region to deliver best-in-class customer experiences. Serve as a financial concierge for walk-in customers by retaining and growing consumer and business relationships, identifying goals and recommending deposit, loan, and other banking products. Accurately process transactions, resolve customer issues, and educate customers on deposits, loans, and bank technology (online, mobile, and ATM). Travel between branches and adhere to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
23 hours ago

Area Customer Experience Specialist - Grove City Stringtown Rd

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support multiple branches across a region to deliver best-in-class customer experiences. Serve as a financial concierge for walk-in customers by retaining and growing consumer and business relationships, identifying goals and recommending deposit, loan, and other banking products. Accurately process transactions, resolve customer issues, and educate customers on deposits, loans, and bank technology (online, mobile, and ATM). Travel between branches and adhere to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide coverage across branch banking needs, including customer transactions and servicing customer needs.
  • •Identify opportunities to advise and guide customers along their financial journey and refer to other bank areas as needed.
  • •Process customer transactions accurately and efficiently while maintaining proper cash controls and balancing daily.
  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on deposits and loans and support service or account maintenance needs.
Travel: Medium travel

Key Requirements

  • •High school diploma or GED.
  • •Minimum of 1 year of customer service and branch banking experience.
  • •Process customer transactions accurately and efficiently while maintaining proper cash controls and balancing daily.
  • •Provide excellent customer service and effectively resolve customer issues.
  • •Strong comfort with technology, educating customers on online, mobile, and ATM banking.
Experience:1+ yearsBranch banking
Education:High School
Skills:DependabilityAdaptabilityCustomer servicePresentation skills
Licenses:NMLSNotary
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn