Jobber

1 week ago

Manager, Customer Analytics (Sales & Marketing)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead the Customer Analytics function for Sales and Marketing, supporting Marketing & Channels and Sales & Partnerships pods. Own the measurement infrastructure that connects acquisition investment to subscription revenue growth, including CAC, LTV, payback, funnel performance, and go-to-market ROI. Build and coach a team of analysts, set analytical standards, partner cross-functionally across RevOps/MarketingOps/SalesOps, and advance “Analytics 2.0” with self-serve, automation, and responsible AI.

Location: Edmonton, Toronto, Vancouver, Waterloo

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Hire, onboard, lead, coach, and develop a high-performing team of analysts supporting Demand Generation, Brand Marketing & Communications, Sales, and Partnerships.
•Set the analytics roadmap and operating model for Sales and Marketing analytics, including engagement/prioritization and scalable recurring rhythms.
•Define and operationalize advanced marketing measurement methods (MMM, MTA, incrementality, experimentation) and improve visibility into CAC, LTV, payback, and go-to-market ROI.
•Lead Sales, Partnerships, and revenue funnel analytics, building dashboards/models/decision-support tools to monitor performance and diagnose issues.
•Advance Analytics 2.0 and AI-powered decision support by partnering on AI-assisted workflows, governed self-serve analytics, and responsible analyst adoption of AI.

Pay and Benefits

Perks:Health InsuranceEquityRetirement Savings

Key Requirements

•People leadership experience managing and developing analysts in a fast-moving environment.
•Deep expertise in Sales and Marketing analytics, including customer acquisition economics (CAC, LTV, payback) and go-to-market funnel performance.
•Hands-on technical skills with expert-level SQL and advanced analytical methods (attribution, incrementality/experimentation, forecasting, causal inference).
•Proficiency in Python or R for modeling and productionized analytics workflows, including familiarity with MMM/measurement modeling frameworks (e.g., Robyn, Meridian, PyMC-Marketing).
•Experience with modern data/BI stacks and governed reporting (e.g., dbt, Snowflake, Redshift, Looker, Tableau).

Experience:SaaSSubscription business

Skills:People leadershipStakeholder managementStrategic judgmentCommunicationStorytelling

Tech Stack:SQLPythonRRobynMeridianPyMC-MarketingDbtSnowflakeRedshiftLookerTableauMarketing Mix ModellingMulti-Touch AttributionGoogle AdsMetaProgrammatic ad platformsCausal inference

Company Brief

Jobber

Provides cloud-based business management software for home and field service businesses to manage quoting, scheduling, invoicing, payments, and client communications, serving hundreds of thousands of service professionals worldwide.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series D

Headquarters: Edmonton, Canada

Founded: 2011

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Jobber

1 week ago

Manager, Customer Analytics (Sales & Marketing)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Edmonton, Toronto, Vancouver, Waterloo

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Hire, onboard, lead, coach, and develop a high-performing team of analysts supporting Demand Generation, Brand Marketing & Communications, Sales, and Partnerships.
•Set the analytics roadmap and operating model for Sales and Marketing analytics, including engagement/prioritization and scalable recurring rhythms.
•Define and operationalize advanced marketing measurement methods (MMM, MTA, incrementality, experimentation) and improve visibility into CAC, LTV, payback, and go-to-market ROI.
•Lead Sales, Partnerships, and revenue funnel analytics, building dashboards/models/decision-support tools to monitor performance and diagnose issues.
•Advance Analytics 2.0 and AI-powered decision support by partnering on AI-assisted workflows, governed self-serve analytics, and responsible analyst adoption of AI.

Pay and Benefits

Perks:Health InsuranceEquityRetirement Savings

Key Requirements

•People leadership experience managing and developing analysts in a fast-moving environment.
•Deep expertise in Sales and Marketing analytics, including customer acquisition economics (CAC, LTV, payback) and go-to-market funnel performance.
•Hands-on technical skills with expert-level SQL and advanced analytical methods (attribution, incrementality/experimentation, forecasting, causal inference).
•Proficiency in Python or R for modeling and productionized analytics workflows, including familiarity with MMM/measurement modeling frameworks (e.g., Robyn, Meridian, PyMC-Marketing).
•Experience with modern data/BI stacks and governed reporting (e.g., dbt, Snowflake, Redshift, Looker, Tableau).

Experience:SaaSSubscription business

Skills:People leadershipStakeholder managementStrategic judgmentCommunicationStorytelling

Tech Stack:SQLPythonRRobynMeridianPyMC-MarketingDbtSnowflakeRedshiftLookerTableauMarketing Mix ModellingMulti-Touch AttributionGoogle AdsMetaProgrammatic ad platformsCausal inference

Company Brief

Jobber

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series D

Headquarters: Edmonton, Canada

Founded: 2011

Glassdoor: 3.5

Website LinkedIn Glassdoor