Technical Integrations Manager

Deliveroo
London
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Stakeholder management","Communication","Organisation","Project planning","Problem-solving"]

Own end-to-end technical integrations for Deliveroo’s restaurant and grocery partners, coordinating kickoff planning, milestones, communications, and rollout execution. Manage integration from testing through UAT and production go-live, troubleshoot issues with engineering and product, and oversee issue tracking, escalation, and stakeholder alignment throughout the project lifecycle. Continuously optimize processes after launches and partner feedback, collaborating with Product Management to support prioritization.

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FursaFursa
Deliveroo
Deliveroo
1 month ago

Technical Integrations Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own end-to-end technical integrations for Deliveroo’s restaurant and grocery partners, coordinating kickoff planning, milestones, communications, and rollout execution. Manage integration from testing through UAT and production go-live, troubleshoot issues with engineering and product, and oversee issue tracking, escalation, and stakeholder alignment throughout the project lifecycle. Continuously optimize processes after launches and partner feedback, collaborating with Product Management to support prioritization.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Manage pre-kickoff preparations, project kickoffs, milestones, and project communications to support successful adoption by key accounts.
  • •Lead end-to-end technical integration of partners through test planning, UAT, and production go-live, troubleshooting issues with engineering and product.
  • •Oversee project lifecycle activities including rollout plans, go-live criteria, owners for each stage, issue tracking/clearing, and escalation management during launches.
  • •Drive stakeholder alignment across external partners and internal teams, communicating changes and advocating for needed support throughout release cycles.
  • •Identify process improvements from each launch and execute required changes across product and engineering, business, or POS teams while aggregating partner feedback and liaising with Product Management.

Pay and Benefits

Perks:Health InsuranceWell-beingParental LeavePensionsAnnual Leave

Key Requirements

  • •5+ years’ experience in Technical Integrations Management, Technical Programme Management, or similar roles.
  • •Technical understanding to communicate with both technical and non-technical stakeholders.
  • •Experience managing API integration project lifecycles, including end-to-end integration through go-live.
  • •Ability to manage technical configuration of SaaS-like solutions.
  • •Strong project planning and stakeholder management, with practical working knowledge of Jira, Confluence, and Jira Service Management.
Experience:5+ yearsHospitalityTechnologySaaS
Skills:Stakeholder managementCommunicationOrganisationProject planningProblem-solving
Tech Stack:APISaaSJiraConfluenceJira Service ManagementUATPOSData toolsAI tooling

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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