Head of GTM Operations

Heidi Health
Sydney, Melbourne
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Problem-solving","Leadership","Stakeholder management","Data governance"]

Lead the GTM operations function for a global healthcare AI company. Own the global data ontology, GTM tech stack (HubSpot, Segment, Braze, dbt, SQL), and revenue analytics, driving standardized definitions, integrations, and governance to enable scalable, AI-enabled growth.

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Heidi Health
Heidi Health
2 months ago

Head of GTM Operations

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead the GTM operations function for a global healthcare AI company. Own the global data ontology, GTM tech stack (HubSpot, Segment, Braze, dbt, SQL), and revenue analytics, driving standardized definitions, integrations, and governance to enable scalable, AI-enabled growth.
Location: Sydney, Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Director level

Key Responsibilities

  • •Define and own the global GTM data model and ensure segmentation, attribution, and lifecycle work across regions with consistent fields and controlled regional variation.
  • •Own the GTM tooling stack (HubSpot, Segment, Braze, SQL, dbt) and the data pipelines that transform raw data into revenue-ready datasets, including governance and vendor management.
  • •Lead the canonical funnel definitions (MQL, SQL, SAL, Opportunity, Closed Won/Lost) and publish region-specific metrics and conversion rates for benchmarking and accountability.
  • •Define and enforce pipeline hygiene standards (required fields, close-date discipline) and drive improvements through automation and reporting.
  • •Own revenue operations discipline including deal desk governance, enablement tooling, and standard CRM processes to drive scalable growth.

Pay and Benefits

Equity and Bonus:Equity
Perks:Learning BudgetHome OfficeParental LeaveEquityFertility Support

Key Requirements

  • •Must-have experience building or scaling a GTM/Ops function in a globally distributed SaaS company with multi-product growth.
  • •Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and data warehouse pipelines.
  • •Track record of hiring and developing GTM Ops talent.
  • •Demonstrated ability to own data models and governance, including global customer data model and regional field configurations.
  • •Strong problem-solving mindset with a bias for building and delivering, not just planning.
Skills:CommunicationProblem-solvingLeadershipStakeholder managementData governance
Languages:English
Tech Stack:HubSpotSalesforceSegmentBrazeSQLDbtData warehouseETLCRMPipelines

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
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