Director – Global People Services Solutions (Innovation, AI, Productivity Improvement & Data)

Micron Technology
Taiwan
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 10+ yearsSkills: ["Stakeholder engagement","Change management","Communication skills","Culture of innovation","Data literacy"]

Lead the transformation of HR service delivery by designing innovative global people service models and digital solutions. Drive AI strategy and intelligent automation to improve employee support, talent acquisition, and workforce planning while ensuring ethical, compliant AI use. Own continuous process improvement across HR operations using Lean, Six Sigma, and agile methods, and build HR data strategy with advanced analytics, governance, and KPI reporting to enable data-driven decisions and better service quality.

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Micron Technology
Micron Technology
9 months ago

Director – Global People Services Solutions (Innovation, AI, Productivity Improvement & Data)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead the transformation of HR service delivery by designing innovative global people service models and digital solutions. Drive AI strategy and intelligent automation to improve employee support, talent acquisition, and workforce planning while ensuring ethical, compliant AI use. Own continuous process improvement across HR operations using Lean, Six Sigma, and agile methods, and build HR data strategy with advanced analytics, governance, and KPI reporting to enable data-driven decisions and better service quality.
Location: Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Director level

Key Responsibilities

  • •Lead the design and implementation of innovative HR service models and digital solutions.
  • •Identify and pilot emerging technologies (e.g., generative AI, chatbots, RPA) to streamline HR processes.
  • •Develop and execute an AI strategy for People Services Solutions, including AI use cases in talent acquisition, employee support, and workforce planning.
  • •Drive continuous process improvement across HR operations using Lean, Six Sigma, and agile methodologies while improving productivity and service metrics.
  • •Lead HR data strategy (governance, reporting, advanced analytics) to enable data-driven decision-making and promote data literacy across HR teams.

Key Requirements

  • •10+ years of experience in HR operations, HR shared services, or business/engineering transformation roles.
  • •Proven experience leading digital HR initiatives and managing cross-functional teams.
  • •Strong understanding of AI, automation, and data analytics in HR contexts.
  • •Experience with AI tools (e.g., Microsoft Copilot, ServiceNow, chatbots) and data platforms (e.g., Power BI, Tableau).
  • •Certifications in Lean Six Sigma, Agile, or HR technology platforms (e.g., Workday, SAP SuccessFactors).
Experience:10+ yearsHR operationsHR shared servicesDigital HRPeople analyticsAI automationEnterprise technology
Skills:Stakeholder engagementChange managementCommunication skillsCulture of innovationData literacy
Certifications:Lean Six SigmaAgileWorkdaySAP SuccessFactors
Tech Stack:AIGenerative AIChatbotsRPAMicrosoft CopilotServiceNowPower BITableauWorkdaySAP SuccessFactorsLeanSix SigmaAgileAutomationAnalytics

Company Brief

Micron Technology
Designs and manufactures semiconductor memory and storage solutions, including DRAM, NAND, and NOR flash, for computing, networking, mobile, and automotive markets worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boise, United States
Founded: 1978
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Glassdoor: 3.7
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