Retail - Lead Store AdvisorGate M Dream Center)

On Holding
Shanghai, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Leadership","Training","Teamwork","Customer service"]

Lead the in-store experience at Shanghai Gate M Dream Center by delivering expert product knowledge, coaching the store team, and ensuring top-tier customer service. Drive visual merchandising, inventory processes, cash/operational tasks, and training initiatives to elevate guest experience and team performance in a fast-paced retail environment.

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On Holding
On Holding
1 year ago

Retail - Lead Store AdvisorGate M Dream Center)

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead the in-store experience at Shanghai Gate M Dream Center by delivering expert product knowledge, coaching the store team, and ensuring top-tier customer service. Drive visual merchandising, inventory processes, cash/operational tasks, and training initiatives to elevate guest experience and team performance in a fast-paced retail environment.
Location: Shanghai, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Lead the store team to achieve daily and weekly goals, ensuring exceptional guest experiences.
  • •Provide hands-on coaching and in-store training to improve product knowledge, service delivery, and operational excellence.
  • •Manage merchandising, inventory control, cash handling, and daily store operations per company standards.
  • •Plan and execute product trainings for new launches and seasonal ranges, including visual presentation and customer engagement.
  • •Collaborate with the store manager and global retail teams to align on brand storytelling and customer experience.

Key Requirements

  • •3+ years of retail experience with at least 1 year in supervision or training
  • •strong customer service orientation with ability to listen and respond to customer needs
  • •leadership skills to coach and develop team members and manage shifts
  • •visual merchandising and product knowledge proficiency, able to plan displays and plan product training for new releases
  • •good English communication skills (basic) and willingness to work weekends/holidays for a fast-paced retail environment
Experience:3+ yearsRetailFashionSportswear
Skills:CommunicationLeadershipTrainingTeamworkCustomer service
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn