Manager, HR Shared Services

Globalization Partners
Portugal
Workplace: RemoteFull timeEUR 44,800 - 56,000 annuallyFunction: People, HR & TalentExperience: 5-10 yearsEducation: bachelorsSkills: ["Leadership","Stakeholder management","Interpersonal skills","Problem-solving","Multicultural communication"]

Manage the EMEA HR Shared Services (SSC) operations team across multiple countries, owning end-to-end onboarding for client-supported professionals. Lead standardized, integrated operations practices and act as an operational escalation point for compliance with local labor laws, contracts, background checks, and payroll/benefit enrollments. Partner with legal, payroll, finance, tech, and customer support to deliver high service quality, translate operational pain points into platform requirements, and drive transformation to improve onboarding time and margin efficiency.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Globalization Partners
Globalization Partners
2 days ago

Manager, HR Shared Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Manage the EMEA HR Shared Services (SSC) operations team across multiple countries, owning end-to-end onboarding for client-supported professionals. Lead standardized, integrated operations practices and act as an operational escalation point for compliance with local labor laws, contracts, background checks, and payroll/benefit enrollments. Partner with legal, payroll, finance, tech, and customer support to deliver high service quality, translate operational pain points into platform requirements, and drive transformation to improve onboarding time and margin efficiency.
Location: Portugal
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Manage the EMEA HR Shared Services operations team across multiple countries and coordinate communication across departments.
  • •Own the end-to-end onboarding lifecycle for client-supported professionals across diverse EMEA jurisdictions.
  • •Ensure implementation of standardized, integrated operations practices with internal and external business partners.
  • •Serve as the operational escalation point to maintain compliance with local labor laws, contracts, background checks, and payroll and benefit enrollments.
  • •Deliver service performance against OKRs/SLA metrics and partner with Product/Engineering to turn operational pain points into platform feature requirements while driving operational transformation.

Pay and Benefits

Salary: EUR 44,800 - 56,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveSabbatical

Key Requirements

  • •5-10 years of HR Operations experience, covering end-to-end employee lifecycle in a fast-paced, startup environment.
  • •Demonstrated experience managing centralized HR shared service center operations for the EMEA region.
  • •Strong leadership experience managing cross-regional staff across multiple countries.
  • •Bachelor’s degree or higher in International Business, Accounting, Law, HR, Finance, or a relevant field.
  • •Strong stakeholder management and English communication; able to participate in international calls/meetings outside normal hours.
Experience:5-10 yearsSaaSStart-upGlobal employmentHR operations
Education:Bachelor's in International Business, Accounting, Law, HR, Finance, or relevant field
Skills:LeadershipStakeholder managementInterpersonal skillsProblem-solvingMulticultural communication
Languages:English
Tech Stack:ZendeskSalesforce

Company Brief

Globalization Partners
Provides global Employer of Record (EOR) and international hiring services that enable companies to hire, onboard, and manage employees in 180+ countries without local entities, simplifying global expansion and compliance.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn