Chep

2 months ago

Field Service Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Field Service Executive overseeing key pallet receivals in Mexico City, driving asset recovery improvements, onboarding new customers, and leading audits. Builds strong retailer relationships, trains staff, and collaborates with internal/external partners to expand CHEP’s customer base while monitoring asset control metrics to enhance performance.

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
•Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
•Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
•Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
•Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.

Key Requirements

•Account management experience and ability to manage key stakeholders
•Strong communication and interpersonal skills with a customer-focused mindset
•Adaptability and problem-solving to drive process improvements
•Ability to train and coach retailer staff on equipment control practices
•Experience in customer onboarding and implementing asset recovery processes

Experience:LogisticsSupply chain

Skills:Account managementCommunicationStakeholder managementRelationship buildingNegotiation

Company Brief

Chep

Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn

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Chep

2 months ago

Field Service Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
•Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
•Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
•Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
•Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.

Key Requirements

•Account management experience and ability to manage key stakeholders
•Strong communication and interpersonal skills with a customer-focused mindset
•Adaptability and problem-solving to drive process improvements
•Ability to train and coach retailer staff on equipment control practices
•Experience in customer onboarding and implementing asset recovery processes

Experience:LogisticsSupply chain

Skills:Account managementCommunicationStakeholder managementRelationship buildingNegotiation

Company Brief

Chep

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn