OpenAI

2 days ago

Technical Community Program Manager, Pro

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Build and scale a high-signal community of advanced ChatGPT Pro users by running high-touch programming, onboarding, and retention systems. Develop deep relationships through interviews and ongoing outreach, while supporting advanced technical workflows across ChatGPT, Codex, and agents. Curate chats and patterns into editorial-friendly insights and user stories, and partner with DevEx, Product, and Research to route feedback and improve product testing and feedback loops.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Run and grow a high-signal community for advanced ChatGPT Pro users, managing engagement and repeatable onboarding, retention, and communications systems.
•Design and execute community programming such as product demos, office hours, show-and-tell sessions, peer-learning formats, and in-person events.
•Support advanced technical workflows by running technical office hours, demos, and workflow reviews, and routing technical questions, bugs, and edge-case feedback to the right teams.
•Curate and evaluate user chats and workflows for editorial publication and internal learning, distilling patterns into actionable insights and reusable examples.
•Produce user profiles and case studies, contribute to editorial channels (including Substack, social content, and newsletters), and help run small cohorts for product testing and feedback loops.

Pay and Benefits

Salary: USD 216,000 - 240,000 annually

Equity and Bonus:Equity

Key Requirements

•Strong technical fluency: understand technical workflows, product behavior, and communicate credibly with builders.
•Hands-on experience using AI tools for complex work, ideally including Codex, agents, APIs, automation, or technical prototyping.
•Ability to break down user workflows, identify friction, document edge cases, and translate technical usage into clear product feedback.
•Strong writing and editing skills to turn complex technical behavior into precise, accessible stories and examples.
•High organization and the ability to manage competing priorities and close loops reliably.

Experience:AIMachine learning

Skills:CuriosityOrganizationPrioritizationTechnical fluencyWritingEditingJudgmentIndependent operationRigorCommunication

Tech Stack:ChatGPTCodexAgentsAPIsSubstack

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

2 days ago

Technical Community Program Manager, Pro

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Run and grow a high-signal community for advanced ChatGPT Pro users, managing engagement and repeatable onboarding, retention, and communications systems.
•Design and execute community programming such as product demos, office hours, show-and-tell sessions, peer-learning formats, and in-person events.
•Support advanced technical workflows by running technical office hours, demos, and workflow reviews, and routing technical questions, bugs, and edge-case feedback to the right teams.
•Curate and evaluate user chats and workflows for editorial publication and internal learning, distilling patterns into actionable insights and reusable examples.
•Produce user profiles and case studies, contribute to editorial channels (including Substack, social content, and newsletters), and help run small cohorts for product testing and feedback loops.

Pay and Benefits

Salary: USD 216,000 - 240,000 annually

Equity and Bonus:Equity

Key Requirements

•Strong technical fluency: understand technical workflows, product behavior, and communicate credibly with builders.
•Hands-on experience using AI tools for complex work, ideally including Codex, agents, APIs, automation, or technical prototyping.
•Ability to break down user workflows, identify friction, document edge cases, and translate technical usage into clear product feedback.
•Strong writing and editing skills to turn complex technical behavior into precise, accessible stories and examples.
•High organization and the ability to manage competing priorities and close loops reliably.

Experience:AIMachine learning

Skills:CuriosityOrganizationPrioritizationTechnical fluencyWritingEditingJudgmentIndependent operationRigorCommunication

Tech Stack:ChatGPTCodexAgentsAPIsSubstack

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor