2 days ago

TikTok Shop - Data Analyst (Production & Quality Improvement)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Build and optimize hourly monitoring for 3PL production performance to provide real-time visibility into progress, risks, and bottlenecks across fulfillment centers. Develop quality monitoring frameworks (missing, damage, wrong orders), run root-cause analysis, and drive continuous improvement. Use historical data to identify network risks and plan for peak periods to meet SLAs. Support SOP design and help develop proactive control tower alerts, plus deliver daily/weekly operational reporting and insights.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Build and optimize an hourly monitoring system for 3PL production performance to enable real-time operational visibility and identify risks and bottlenecks across fulfillment centers.
•Develop data-driven quality monitoring frameworks (missing, damage, wrong orders), conduct root cause analysis, and drive continuous improvement to improve customer experience.
•Use historical data to identify network-level risks and develop readiness plans for peak seasons (e.g., BFCM) to ensure SLA achievement.
•Participate in SOP design for new processes and system launches to ensure alignment with operational capabilities across fulfillment centers.
•Support the Control Tower system by designing proactive alert mechanisms across capacity, quality, and SLA dimensions, and provide daily/weekly reporting and insights for regional operations.

Key Requirements

•3+ years of experience in warehouse operations or e-commerce fulfillment (3PL preferred).
•Bachelor’s degree or above.
•Strong data analysis skills (SQL, Python) with experience in BI tools.
•Familiar with WMS systems and warehouse workflows.
•Experience in e-commerce fulfillment or warehouse management; Master’s degree is preferred.

Experience:3+ yearsE-commerce fulfillment3PLWarehouse operationsE-commerceLogistics

Education:Bachelor's

Skills:Root cause analysisContinuous improvementData analysisReportingCross-functional alignment

Tech Stack:SQLPythonBI toolsWMS systems

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Data Analyst (Production & Quality Improvement)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Build and optimize an hourly monitoring system for 3PL production performance to enable real-time operational visibility and identify risks and bottlenecks across fulfillment centers.
•Develop data-driven quality monitoring frameworks (missing, damage, wrong orders), conduct root cause analysis, and drive continuous improvement to improve customer experience.
•Use historical data to identify network-level risks and develop readiness plans for peak seasons (e.g., BFCM) to ensure SLA achievement.
•Participate in SOP design for new processes and system launches to ensure alignment with operational capabilities across fulfillment centers.
•Support the Control Tower system by designing proactive alert mechanisms across capacity, quality, and SLA dimensions, and provide daily/weekly reporting and insights for regional operations.

Key Requirements

•3+ years of experience in warehouse operations or e-commerce fulfillment (3PL preferred).
•Bachelor’s degree or above.
•Strong data analysis skills (SQL, Python) with experience in BI tools.
•Familiar with WMS systems and warehouse workflows.
•Experience in e-commerce fulfillment or warehouse management; Master’s degree is preferred.

Experience:3+ yearsE-commerce fulfillment3PLWarehouse operationsE-commerceLogistics

Education:Bachelor's

Skills:Root cause analysisContinuous improvementData analysisReportingCross-functional alignment

Tech Stack:SQLPythonBI toolsWMS systems

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn