Messaging Services Senior Specialist-Microsoft Teams.

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 6+ yearsEducation: bachelorsSkills: ["Incident management","Request management","Automation","Troubleshooting","Support and maintenance"]

Support and maintain a Microsoft Teams environment, with strong working knowledge of MS Office 365 and SharePoint. Manage day-to-day incident and request handling, and assist with maintenance tasks for messaging software systems including patching and upgrades. Contribute to automation solutions using PowerShell, and provide expert troubleshooting for Outlook/OWA client issues. Collaborate across messaging and O365 services including Exchange, OneDrive, and related boundary services.

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FursaFursa
NTT
NTT
3 months ago

Messaging Services Senior Specialist-Microsoft Teams.

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Last checked: 22 minutes agoStatus: Live

Job Summary

Support and maintain a Microsoft Teams environment, with strong working knowledge of MS Office 365 and SharePoint. Manage day-to-day incident and request handling, and assist with maintenance tasks for messaging software systems including patching and upgrades. Contribute to automation solutions using PowerShell, and provide expert troubleshooting for Outlook/OWA client issues. Collaborate across messaging and O365 services including Exchange, OneDrive, and related boundary services.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Assist in support and maintenance of the Microsoft Teams environment, including expert knowledge of Teams.
  • •Maintain messaging software systems (support, modification, updates), including patching and upgrades with senior team members.
  • •Handle day-to-day incident and request management tasks.
  • •Identify and contribute to automation solutions, e.g., PowerShell coding.
  • •Provide extensive troubleshooting for Outlook and OWA client related issues and support other Office 365 core apps like SharePoint and OneDrive.

Key Requirements

  • •Minimum 6+ years of experience supporting messaging environments.
  • •Working knowledge of different versions of Exchange.
  • •Working knowledge of Microsoft Office 365.
  • •Knowledge of Boundary Services, relay server management, and archiving solutions.
  • •Engineering graduate / bachelor’s degree in computer science with relevant messaging technology work experience.
Experience:6+ years
Education:Bachelor's in Computer Science
Skills:Incident managementRequest managementAutomationTroubleshootingSupport and maintenance
Tech Stack:Microsoft TeamsMicrosoft O365SharePointMicrosoft ExchangeMicrosoft Office 365OneDriveOutlookOWA (Outlook Web App)PowerShellExchangeBoundary Services

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn