Senior Manager - Strategic Planning

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Strategy & Corporate DevelopmentSkills: ["Analytical thinking","Problem-solving","Stakeholder coordination","Written communication","Prioritization"]

Support enterprise-wide business enablement and governance modernization efforts in the Enterprise AI Transformation Office. Help build process fact bases, document end-to-end workflows, and identify friction across approval and enablement pathways. Coordinate redesign activities with process owners, risk, control, compliance, and technology partners, synthesizing stakeholder inputs and tracking milestones, risks, dependencies, and leadership updates.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager - Strategic Planning

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Support enterprise-wide business enablement and governance modernization efforts in the Enterprise AI Transformation Office. Help build process fact bases, document end-to-end workflows, and identify friction across approval and enablement pathways. Coordinate redesign activities with process owners, risk, control, compliance, and technology partners, synthesizing stakeholder inputs and tracking milestones, risks, dependencies, and leadership updates.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Support documentation of end-to-end processes, including stakeholders, systems, policies, and decision points.
  • •Help identify friction points and opportunities for improvement across approval workflows.
  • •Build analyses and synthesize findings from stakeholder inputs and use-case reviews.
  • •Support redesign efforts in coordination with process owners and risk partners.
  • •Track deliverables, milestones, risks, dependencies, and prepare materials for working sessions and leadership updates.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid Parental

Key Requirements

  • •Experience in consulting, strategy, operations, or program support roles.
  • •Foundational understanding of risk, governance, or regulatory environments (financial services preferred).
  • •Interest in process improvement, AI transformation, and operational efficiency.
  • •Strong analytical and problem-solving skills with the ability to manage multiple priorities.
  • •Strong written and verbal communication for stakeholder coordination and workshops/interviews.
Experience:Financial services
Skills:Analytical thinkingProblem-solvingStakeholder coordinationWritten communicationPrioritization

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn