Sales Associate

Jimmy Choo
France
Workplace: OnsiteFull timeEUR 24,000 - 32,000Function: SalesSkills: ["Customer service","Communication","Problem-solving","Teamwork","Attention to detail"]

Provide exceptional customer service in line with the Selling Ceremony, representing the Jimmy Choo luxury lifestyle through grooming, attitude, and product knowledge. Build and maintain a client database to drive repeat visits, resolve complaints by investigating and recommending solutions, and support stock replenishment and accurate stock control. Represent the brand in promotional events, uphold VM standards and boutique cleanliness, and help ensure targets and KPIs are achieved.

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Jimmy Choo
Jimmy Choo
2 months ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide exceptional customer service in line with the Selling Ceremony, representing the Jimmy Choo luxury lifestyle through grooming, attitude, and product knowledge. Build and maintain a client database to drive repeat visits, resolve complaints by investigating and recommending solutions, and support stock replenishment and accurate stock control. Represent the brand in promotional events, uphold VM standards and boutique cleanliness, and help ensure targets and KPIs are achieved.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide exceptional customer service by following the Selling Ceremony and representing the Jimmy Choo luxury lifestyle.
  • •Build and maintain a client database to ensure repeat visits and customer loyalty.
  • •Develop product knowledge (construction, materials, care, design) to provide knowledgeable customer service.
  • •Handle customer complaints by investigating problems, developing solutions, and recommending next steps to store management.
  • •Support stock replenishment and stock control, and contribute to VM standards, cleanliness, promotions, and store KPIs.

Pay and Benefits

Salary: EUR 24,000 - 32,000

Key Requirements

  • •Provide exceptional customer service that surpasses customer expectations by following the Selling Ceremony.
  • •Develop detailed product knowledge, including construction, materials, care, and design, to deliver knowledgeable service.
  • •Maintain a client database to support repeat visits and customer loyalty.
  • •Resolve customer complaints promptly by investigating issues, developing solutions, and making recommendations to store management.
  • •Follow retail procedures and standards, including Health and Safety and Safety and Security requirements.
Skills:Customer serviceCommunicationProblem-solvingTeamworkAttention to detail

Company Brief

Jimmy Choo
British luxury fashion brand known for high-end shoes, handbags, and accessories, founded by designer Jimmy Choo. Operates globally as part of a larger publicly listed fashion group, with a presence in retail, wholesale and e-commerce.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1996
WebsiteLinkedIn