Senior Relationship Officer Personal loans

RAKBANK
Dubai
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 3+ yearsEducation: bachelorsSkills: ["Sales and negotiation","Communication","Customer focus","Problem-solving","Time management"]

Promote and sell personal banking products with a focus on credit cards and personal loans, driving monthly and quarterly sales targets. Generate new business via cold calling, field visits, and referrals, and support growth through promotional activities, roadshows, and a maintained sales pipeline. Provide end-to-end support for loan applications, handle customer queries, and ensure compliance with bank policies, SOPs, and KYC requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
RAKBANK
RAKBANK
7 months ago

Senior Relationship Officer Personal loans

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Promote and sell personal banking products with a focus on credit cards and personal loans, driving monthly and quarterly sales targets. Generate new business via cold calling, field visits, and referrals, and support growth through promotional activities, roadshows, and a maintained sales pipeline. Provide end-to-end support for loan applications, handle customer queries, and ensure compliance with bank policies, SOPs, and KYC requirements.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Achieve monthly and quarterly sales targets for personal loan products and credit cards within assigned markets and segments.
  • •Generate new business through cold calling, field visits, referrals, and networking; participate in promotional activities, group meetings, and roadshows.
  • •Maintain a strong sales pipeline and perform timely follow-ups with prospects.
  • •Provide end-to-end customer support for the loan application process, including addressing queries and ensuring customer satisfaction.
  • •Ensure compliance with bank policies, SOPs, regulatory requirements, KYC documentation, and turnaround time (TAT), coordinating approvals and disbursements with internal teams.

Key Requirements

  • •Bachelor’s degree in a related field.
  • •Minimum 2–3 years of experience in a sales or customer-facing role, preferably in banking/financial services.
  • •Strong sales and negotiation skills with excellent communication and interpersonal abilities.
  • •Knowledge of personal loan products and lending policies.
  • •Proficiency in MS Office and CRM tools, with strong time and pipeline management skills.
Experience:3+ yearsBankingFinancial services
Education:Bachelor's
Skills:Sales and negotiationCommunicationCustomer focusProblem-solvingTime management
Languages:Arabic
Tech Stack:MS OfficeCRM

Company Brief

RAKBANK
RAKBANK is a United Arab Emirates-based bank offering personal, business, and commercial banking services, including accounts, cards, loans, deposits, and digital banking products. It serves retail customers and SMEs across the UAE.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ras Al Khaimah, United Arab Emirates
Founded: 1976
WebsiteLinkedIn