Senior Backend Software Engineer - Core Backend, Cloud Customer Experience

Crusoe
San Francisco, Sunnyvale
Workplace: OnsiteFull timeUSD 170,000 - 205,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Collaboration","Mentorship","Customer centricity","Reliability focus"]

Build and evolve the core backend services behind a cloud customer experience platform. Own the API gateway, resource management layer, quota/entitlements, notifications and eventing, and user onboarding flows. Design scalable, reliable distributed systems with strong observability and reliability practices, and improve onboarding performance like time-to-first-GPU. Collaborate cross-functionally, contribute to architecture, and mentor engineers while helping grow an inclusive engineering culture.

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FursaFursa
Crusoe
Crusoe
11 months ago

Senior Backend Software Engineer - Core Backend, Cloud Customer Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Build and evolve the core backend services behind a cloud customer experience platform. Own the API gateway, resource management layer, quota/entitlements, notifications and eventing, and user onboarding flows. Design scalable, reliable distributed systems with strong observability and reliability practices, and improve onboarding performance like time-to-first-GPU. Collaborate cross-functionally, contribute to architecture, and mentor engineers while helping grow an inclusive engineering culture.
Location: San Francisco, Sunnyvale
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Design, develop, and maintain scalable, reliable services powering cloud user-facing experiences.
  • •Own and evolve the API gateway used for routing, authn/authz enforcement, rate limiting, versioning, and tenant isolation.
  • •Build notification and eventing backbone with delivery guarantees and preference controls.
  • •Evolve quota and entitlement systems into a first-class product surface with fast, correct enforcement under contention.
  • •Reduce time-to-first-GPU by hardening onboarding, provisioning, and identity flows; contribute to architecture and mentor engineers.

Pay and Benefits

Salary: USD 170,000 - 205,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveHsaParental LeaveLife InsuranceDisabilityVolunteer TimeEquity

Key Requirements

  • •3+ years of software development experience, primarily using Go for services.
  • •Design and maintain versioned public APIs (gRPC/protobuf, REST) and related SDK/CLI/Terraform provider surfaces with backward compatibility in mind.
  • •Build and scale fault-tolerant distributed systems and managed cloud services.
  • •Strong relational database skills, including PostgreSQL, schema design, transactions, isolation levels/locking, and safe online migrations for correctness-critical data.
  • •Practical experience with event-driven systems and asynchronous workflows (Kafka/NATS/Pub/Sub; idempotent consumers, retries, and workflow engines like Temporal).
Experience:3+ yearsCloud infrastructureDistributed systemsCloud servicesAI workloadsCloud-native
Skills:CommunicationCollaborationMentorshipCustomer centricityReliability focus
Tech Stack:GoRustJavaC++GRPCProtobufRESTPostgreSQLKafkaNATSPub/SubDockerKubernetesTerraformCI/CDTemporalAPI gatewayOAuthAuthenticationAuthorization

Company Brief

Crusoe
Builds vertically integrated, energy-first AI infrastructure and purpose-built AI data centers (Crusoe Cloud), leveraging clean/stranded energy to power large-scale GPU compute for AI training and inference.
Industry: Data Centers
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: Denver, United States
Founded: 2018
Glassdoor
Glassdoor: 3.7
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