3 weeks ago

Regional Service Coordinator, NSW

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide operational and clerical support for the Service Department, including administration of the Regional Service system, maintaining WIP, raising jobs, ordering parts, and scheduling Ad-Hoc and Service Program work. Serve as a first point of contact for service customers via phone and enquiries, support the Service Operations Manager, coordinate job returns, timesheets, and invoicing preparation, and help ensure quality and safety aligned to ISO 9001.

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Key Responsibilities

•Administer the Regional Service system, including maintaining WIP, contacting customers, raising jobs, ordering parts, and scheduling Ad-Hoc and Service Program work.
•Raise purchase orders and sales orders for jobs and branch supplies in accordance with company policy.
•Coordinate service customer support as the first point of contact, including maintaining high-quality phone presentation.
•Record technicians timesheets with the Service Operations Manager and prepare/proof costing for Ad Hoc jobs prior to invoicing or closure.
•Handle job returns documentation and follow up, provide back-up support for the Service Operations Manager, and support quality/safety objectives (ISO 9001 and Health & Safety).

Key Requirements

•Year 12 Senior Secondary Certificate of Education.
•Must be proficient in Microsoft Office software.
•Demonstrated verbal and written communication skills.
•Ability to meet deadlines and organize work priorities while working with minimal support.
•Experience in SAP preferred.

Education:High School

Skills:CommunicationAnalytical skillsOrganizational skillsMultitaskingFlexibility

Tech Stack:SAPMS OutlookExcelWordDatabasesConcur

Company Brief

Ingersoll Rand

Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Davidson, United States

Founded: 1871

Website LinkedIn

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Ingersoll Rand

3 weeks ago

Regional Service Coordinator, NSW

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Key Responsibilities

•Administer the Regional Service system, including maintaining WIP, contacting customers, raising jobs, ordering parts, and scheduling Ad-Hoc and Service Program work.
•Raise purchase orders and sales orders for jobs and branch supplies in accordance with company policy.
•Coordinate service customer support as the first point of contact, including maintaining high-quality phone presentation.
•Record technicians timesheets with the Service Operations Manager and prepare/proof costing for Ad Hoc jobs prior to invoicing or closure.
•Handle job returns documentation and follow up, provide back-up support for the Service Operations Manager, and support quality/safety objectives (ISO 9001 and Health & Safety).

Key Requirements

•Year 12 Senior Secondary Certificate of Education.
•Must be proficient in Microsoft Office software.
•Demonstrated verbal and written communication skills.
•Ability to meet deadlines and organize work priorities while working with minimal support.
•Experience in SAP preferred.

Education:High School

Skills:CommunicationAnalytical skillsOrganizational skillsMultitaskingFlexibility

Tech Stack:SAPMS OutlookExcelWordDatabasesConcur

Company Brief

Ingersoll Rand

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Davidson, United States

Founded: 1871

Website LinkedIn