Customer Experience Banker - Dearborn Oakman - Bilingual Arabic

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, proactively identifying consumer and business financial goals and needs. Recommend appropriate deposit and banking products, process transactions accurately, and maintain daily balances. Grow and retain relationships through a disciplined sales approach, follow-up, outbound calling, and referrals while educating customers and connecting them to other bank areas. Follow operational, risk, security, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Dearborn Oakman - Bilingual Arabic

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, proactively identifying consumer and business financial goals and needs. Recommend appropriate deposit and banking products, process transactions accurately, and maintain daily balances. Grow and retain relationships through a disciplined sales approach, follow-up, outbound calling, and referrals while educating customers and connecting them to other bank areas. Follow operational, risk, security, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and services.
  • •Proactively identify opportunities to grow customer relationships using disciplined sales and follow-up activities.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Provide excellent customer service and resolve customer issues.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and sourcing referrals.
  • •Be comfortable with technology such as mobile services and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceProblem-solvingSales acumenRelationship managementCommunicationPresentation
Languages:Arabic
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn