Patient Admin Supervisor

NMC Healthcare
Sharjah
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Service excellence","Conflict resolution","Communication","Team leadership","Compliance"]

Oversee administrative functions for the Guest services division, ensuring high service excellence across clinic operations. Provide input to operations for budgeted targets, conduct daily rounds with doctors and patients, and manage clinic coordinators and guest service staff. Coordinate with departments (e.g., insurance, finance, nursing) to keep the patient journey smooth, resolve and escalate concerns, minimize waiting times, and maintain confidentiality and compliance with policies.

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FursaFursa
NMC Healthcare
NMC Healthcare
16 hours ago

Patient Admin Supervisor

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Last checked: 8 hours agoStatus: Live

Job Summary

Oversee administrative functions for the Guest services division, ensuring high service excellence across clinic operations. Provide input to operations for budgeted targets, conduct daily rounds with doctors and patients, and manage clinic coordinators and guest service staff. Coordinate with departments (e.g., insurance, finance, nursing) to keep the patient journey smooth, resolve and escalate concerns, minimize waiting times, and maintain confidentiality and compliance with policies.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee and manage administrative functions for the Guest services division to ensure service excellence.
  • •Guide and manage clinic coordinators and guest service staff, ensuring protocols, policies, and the company’s service promise are followed.
  • •Conduct daily rounds, meet with doctors and patients, and fulfill patient requirements while minimizing waiting times in each clinic.
  • •Coordinate with other departments (e.g., insurance, finance, nursing) to ensure a smooth and efficient patient journey.
  • •Resolve patient and employee concerns, issues, and complaints, escalate appropriately, maintain confidentiality, and ensure compliance with operating policies and procedures.

Key Requirements

  • •Bachelor's degree
Education:Bachelor's
Skills:Service excellenceConflict resolutionCommunicationTeam leadershipCompliance

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn