Technical Support Engineer 3, Premier - EMEA
Dublin, Paris
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 5+ yearsSkills: ["Client-centric","Detail-attentive","Self-motivated","Continuous learning","Critical thinking"]Serve Datadog’s Premier customer base as a Premier Support Engineer, handling technical questions via phone, chat, and tickets while educating customers on the platform. Reproduce issues, work through 600+ integrations, and create documentation and knowledge articles. Build trusted relationships through cadence calls, demos, and health checks, and drive product conversations from customer needs—all while working 3–5 days per week from a Datadog office.
