Hermes

2 days ago

CDI - Sales Associate Zürich 80% (W/M)

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI

Last checked: Just nowStatus: Live

Job Summary

Welcome and advise luxury customers in Zurich, creating a personalized in-store experience from first interaction to tailored product recommendations. Present collections and highlight materials and craftsmanship, maintain product knowledge on new items and trends, and contribute to revenue growth across categories. Work closely with the team using a seamless modern omnichannel approach, ensuring an exceptional service aligned with Hermès standards.

Location: Zurich

Workplace: Onsite

Employment Type: Part time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Welcome customers warmly and create an inviting atmosphere that encourages individualized consultation.
•Present Hermès collections by showcasing pieces, materials, and craftsmanship.
•Provide precise, enthusiastic advice and propose harmonious combinations tailored to each customer’s needs and lifestyle.
•Increase sales across all categories by implementing a seamless, modern omnichannel approach.
•Maintain strong knowledge of collections, novelties, and trends through regular learning, and support the team to ensure a shared customer experience and success.

Key Requirements

•Extensive experience in luxury retail with a strong understanding of personal customer service requirements.
•Strong product knowledge and the ability to connect with customers across different product areas through an excellent sense of materials, workmanship, and quality.
•Clear, professional communication in German and English to serve and retain an demanding clientele.
•Active listening and adaptability to meet varied expectations and tailor the customer experience accordingly.
•Independence and flexibility, with confident use of digital tools, supported by curiosity for continuous skill development.

Experience:3+ yearsLuxury retail

Skills:CommunicationActive listeningAdaptabilityIndependenceTeamworkService orientationAttention to detailFlexibilityDigital literacy

Languages:GermanEnglish

Tech Stack:Digital tools

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

2 days ago

CDI - Sales Associate Zürich 80% (W/M)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: Just nowStatus: Live

Job Summary

Location: Zurich

Workplace: Onsite

Employment Type: Part time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Welcome customers warmly and create an inviting atmosphere that encourages individualized consultation.
•Present Hermès collections by showcasing pieces, materials, and craftsmanship.
•Provide precise, enthusiastic advice and propose harmonious combinations tailored to each customer’s needs and lifestyle.
•Increase sales across all categories by implementing a seamless, modern omnichannel approach.
•Maintain strong knowledge of collections, novelties, and trends through regular learning, and support the team to ensure a shared customer experience and success.

Key Requirements

•Extensive experience in luxury retail with a strong understanding of personal customer service requirements.
•Strong product knowledge and the ability to connect with customers across different product areas through an excellent sense of materials, workmanship, and quality.
•Clear, professional communication in German and English to serve and retain an demanding clientele.
•Active listening and adaptability to meet varied expectations and tailor the customer experience accordingly.
•Independence and flexibility, with confident use of digital tools, supported by curiosity for continuous skill development.

Experience:3+ yearsLuxury retail

Skills:CommunicationActive listeningAdaptabilityIndependenceTeamworkService orientationAttention to detailFlexibilityDigital literacy

Languages:GermanEnglish

Tech Stack:Digital tools

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn