Sales Support Associate III

Tapestry
Chicago
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide friendly, efficient customer service at the cash wrap and on the sales floor, operating POS accurately and maintaining organized, welcoming store areas. Support product flow by receiving, processing, and organizing shipments and transfers, maintaining stockroom cleanliness, and replenishing floor inventory. Serve as a brand ambassador, suggest add-on products and gift cards, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide friendly, efficient customer service at the cash wrap and on the sales floor, operating POS accurately and maintaining organized, welcoming store areas. Support product flow by receiving, processing, and organizing shipments and transfers, maintaining stockroom cleanliness, and replenishing floor inventory. Serve as a brand ambassador, suggest add-on products and gift cards, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards, capturing customer information where permitted.
  • •Receive, process, and organize shipments and transfers, reporting discrepancies and maintaining stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention/housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use POS systems and basic computer tools (iPad/laptop, Mobile POS, Internet), including using walkie talkie and reading price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills with the ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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