Director Operational Excellence

DP World
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Customer focus","Collaboration","Data-driven decision-making","Stakeholder management","Leadership"]

Lead multiple Operational Excellence functions across DP World’s logistics network, driving process standardization, contract and site launches, and continuous improvement. Own Operational Excellence budgets, partner with Sales and Key Account Management to support new profitable business, and communicate DP World’s value proposition to customers. Implement WMS and operational best practices, oversee BI/reporting tools, ensure HSEQ/Security compliance, and lead Lean Six Sigma initiatives, including 5S, Kaizen, Gemba, and GSA.

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DP World
DP World
1 month ago

Director Operational Excellence

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead multiple Operational Excellence functions across DP World’s logistics network, driving process standardization, contract and site launches, and continuous improvement. Own Operational Excellence budgets, partner with Sales and Key Account Management to support new profitable business, and communicate DP World’s value proposition to customers. Implement WMS and operational best practices, oversee BI/reporting tools, ensure HSEQ/Security compliance, and lead Lean Six Sigma initiatives, including 5S, Kaizen, Gemba, and GSA.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead and manage Operational Excellence functions, including WMS super users, contract launches, continuous improvement, business process improvement, BI, HSEQ, Security, and PMO.
  • •Own Operational Excellence budgets, managing labor/non-labor expenses, forecasts, revisions, and actuals.
  • •Support profitable new business by partnering with Key Account Management and Sales, and communicating DP World’s value proposition to customers.
  • •Ensure successful launch of new contracts and sites using a standardized project implementation methodology and deliver against scope, budget, timeline, and risk targets.
  • •Drive continuous improvement initiatives (Lean/Six Sigma, 5S, Kaizen, Gemba, GSA) and enhance WMS deployment/adoption, BI/reporting tools, and HSEQ/Security compliance.
Travel: Medium travel

Key Requirements

  • •Customer-focused professional who identifies opportunities for innovation, automation, and process improvement.
  • •Strong collaborator who builds trusted relationships across functions, business lines, geographies, customers, and external partners.
  • •Pragmatic, resilient leader who makes data-driven decisions in fast-paced, challenging environments.
  • •Continuous improvement champion who drives operational excellence and challenges the status quo.
  • •Strong people leadership with coaching, mentoring, and development of high-performing teams.
Experience:LogisticsSupply chain
Skills:Customer focusCollaborationData-driven decision-makingStakeholder managementLeadership
Tech Stack:WMSLeanSix Sigma5SKaizenGembaGSABusiness IntelligenceBIBusiness Process ImprovementBPI

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
Glassdoor
Glassdoor: 3.6
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