Business Relationship Manager Jigawa

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Customer relationship building","Integrity","Ownership","Organization"]

Drive merchant growth across assigned commercial areas by onboarding new merchants, deploying terminals, and supporting loan disbursements and repayments. Build and retain high-value relationships through field engagement, product education, and transparent discussions on pricing and terms. Ensure accurate KYC documentation, follow operational SOPs, maintain CRM pipeline and reporting, and use local market intelligence to improve growth tactics and achieve monthly and quarterly targets.

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Moniepoint Group
Moniepoint Group
3 years ago

Business Relationship Manager Jigawa

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive merchant growth across assigned commercial areas by onboarding new merchants, deploying terminals, and supporting loan disbursements and repayments. Build and retain high-value relationships through field engagement, product education, and transparent discussions on pricing and terms. Ensure accurate KYC documentation, follow operational SOPs, maintain CRM pipeline and reporting, and use local market intelligence to improve growth tactics and achieve monthly and quarterly targets.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint products and recommend solutions aligned to their operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Maintain accurate pipeline records and submit timely field performance reports using CRM tools.

Key Requirements

  • •Bachelor’s degree, HND, or OND from a recognised tertiary institution.
  • •2 to 4 years of hands-on sales experience, preferably in banking, fintech, payments, or fast-moving commercial environments.
  • •Proven track record meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
  • •Deep understanding of the local financial services landscape and regional trading dynamics.
  • •Strong communication and customer relationship skills.
Experience:2-4 yearsFintechBankingPaymentsField salesMerchant acquiring
Education:Bachelor's
Skills:CommunicationCustomer relationship buildingIntegrityOwnershipOrganization
Languages:English
Tech Stack:CRM softwareKYCPOS terminal deploymentMerchant onboarding

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn