Remote Dealer Services Specialist II - NW Atlanta

AutoTrader.com
Atlanta
Workplace: HybridFull timeUSD 22.02 - 33.08 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Organizational skills","Analytical skills","Attention to detail","Relationship building","Problem-solving","De-escalation","Independent work","Teamwork","Professionalism"]

Manage dealer relationships across Manheim wholesale channels, providing consultative guidance on sales performance, vehicle valuation data, and marketplace policies. Coordinate with internal teams to ensure consistent service levels and seamless collaboration between digital and physical processes. Lead sales process coordination using data, coach clients on tool usage, and resolve issues end-to-end with professionalism, prioritization, and responsiveness across the NW Atlanta and Northwest Georgia territory.

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FursaFursa
AutoTrader.com
AutoTrader.com
3 days ago

Remote Dealer Services Specialist II - NW Atlanta

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Manage dealer relationships across Manheim wholesale channels, providing consultative guidance on sales performance, vehicle valuation data, and marketplace policies. Coordinate with internal teams to ensure consistent service levels and seamless collaboration between digital and physical processes. Lead sales process coordination using data, coach clients on tool usage, and resolve issues end-to-end with professionalism, prioritization, and responsiveness across the NW Atlanta and Northwest Georgia territory.
Location: Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Cultivate and nurture client relationships through proactive engagement, personalized communication, and tailored solutions.
  • •Partner with internal business units (sales, mobile inspections, dealer services, trade desk) to deliver a unified client-serving approach.
  • •Serve as a liaison between clients and internal teams, handling issues from start to finish with autonomous problem solving and ownership.
  • •Consultatively coach dealers on sales performance using industry/sales trends and vehicle valuation and market insights.
  • •Coach clients to use the suite of tools effectively and educate them on marketplace policies to ensure compliance and success.
Travel: Medium travel

Pay and Benefits

Salary: USD 22.02 - 33.08 hourly
Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401kParental LeaveJury DutyMilitary LeaveVolunteer TimeBereavement Leave

Key Requirements

  • •High School Diploma/GED and 3 years’ experience in a related field (or an equivalent combination such as a higher degree/certification or 5 years’ related experience).
  • •Strong verbal and written communication skills.
  • •Strong organizational skills with analytical thinking and attention to detail.
  • •Ability to build strong business relationships and demonstrate professionalism with clients.
  • •Problem solving and de-escalation skills; ability to work independently and as part of a team.
Education:High School
Skills:CommunicationOrganizational skillsAnalytical skillsAttention to detailRelationship buildingProblem-solvingDe-escalationIndependent workTeamworkProfessionalism

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn