Digital & Tech Associate Manager , Brazil

Yum! Brands
Brazil
Workplace: HybridFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Leadership","Coaching","Cross-functional collaboration"]

Drive business growth through digital innovations and store technology strategies, partnering with franchisees and global stakeholders. Implement and maintain e-commerce, mobile app, kiosks, payments, loyalty, and CRM, while managing centralized menu configurations and LTO testing/programming. Serve as the technical escalation point for stores and lead tech/ops standards across POS and kitchen/operational systems, including vendor management and performance reporting.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Yum! Brands
Yum! Brands
1 month ago

Digital & Tech Associate Manager , Brazil

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Drive business growth through digital innovations and store technology strategies, partnering with franchisees and global stakeholders. Implement and maintain e-commerce, mobile app, kiosks, payments, loyalty, and CRM, while managing centralized menu configurations and LTO testing/programming. Serve as the technical escalation point for stores and lead tech/ops standards across POS and kitchen/operational systems, including vendor management and performance reporting.
Location: Brazil
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Implement and maintain digital platforms including e-commerce, mobile app, kiosks, payment systems, loyalty programs, and CRM.
  • •Own centralized menu configurations and lead LTO testing and programming for POS, delivery aggregators, and other digital channels.
  • •Act as the escalation point for store support and provide technical leadership for new store openings and relocations.
  • •Support vendor management, including contracts, SLA compliance, payments, and assets management.
  • •Generate sales, digital, and operational reports and implement tech/ops standards in stores (POS, kitchen monitors, inventory, labor, etc.).

Pay and Benefits

Perks:ChildcareMeal AllowanceGym MembershipLearning BudgetParental LeaveHealth InsuranceDental

Key Requirements

  • •4-6 years of tech implementation experience, preferably in QSR and digital technologies.
  • •Proficiency with POS and BOH systems, preferably including 3S checkout or other QSR vendors.
  • •Fluency in English or Spanish.
  • •Leadership experience achieving results through others, engaging and empowering others, coaching for performance, and working cross-functionally.
Experience:QSRDigital technologies
Skills:LeadershipCoachingCross-functional collaboration
Languages:EnglishSpanish
Tech Stack:POSBOH3S checkoutE-commerceMobile appKiosksPayment systemsLoyalty programsCRMDelivery aggregators

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor