Key Account Manager

SiteOne Landscape Supply
United States
Workplace: OnsiteFull timeUSD 67,782 - 87,500 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Relationship building","Negotiation","Conflict resolution","Customer satisfaction","Problem-solving"]

Develop relationships with existing key accounts and grow new business by expanding margin dollars within current lines and entering new lines. Manage a portfolio of 40–60 accounts, target decision makers, and use solution-focused sales tools and Territory Alignment to prioritize opportunities. Ensure customers fully use SiteOne capabilities, maintain high satisfaction, resolve complaints, track pipeline and performance in CRM, and support order placement and fulfillment.

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FursaFursa
SiteOne Landscape Supply
SiteOne Landscape Supply
4 months ago

Key Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Develop relationships with existing key accounts and grow new business by expanding margin dollars within current lines and entering new lines. Manage a portfolio of 40–60 accounts, target decision makers, and use solution-focused sales tools and Territory Alignment to prioritize opportunities. Ensure customers fully use SiteOne capabilities, maintain high satisfaction, resolve complaints, track pipeline and performance in CRM, and support order placement and fulfillment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a book of business of existing SiteOne accounts (typically 40–60 accounts; min. $3M total).
  • •Seek and secure new business within current accounts, expanding margin dollars and/or SiteOne presence in new lines of business.
  • •Develop deep, lasting relationships with key account personnel and maintain high customer satisfaction.
  • •Ensure customers fully utilize SiteOne capabilities including SiteOne University, vendor support, and the Partner’s Program.
  • •Use CRM tools to manage account activity, track opportunities, document interactions, report pipeline/performance, and facilitate order placement and fulfillment.

Pay and Benefits

Salary: USD 67,782 - 87,500 annually
Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kReferral ProgramLife InsuranceDisability Insurance

Key Requirements

  • •3+ years of experience in key account sales.
  • •1–3 years of green industry experience, with familiarity with landscape, nursery, and irrigation products.
  • •Proven ability to build client relationships, negotiate deals, resolve conflict, and deliver customer satisfaction.
  • •Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and execute sales.
  • •Knowledge of the sales cycle and solution selling techniques, including accessing decision makers at client organizations.
Experience:3+ yearsKey account salesGreen industryLandscapeNurseryIrrigation
Education:High School
Skills:Relationship buildingNegotiationConflict resolutionCustomer satisfactionProblem-solving
Tech Stack:CRMTerritory AlignmentSiteOne University

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn