P2P Growth Operations Manager (CIS/CEE)

Binance
Tashkent, Baku, Yerevan, Bishkek
Workplace: RemoteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Written communication","Multitasking","Prioritization","Time management","Listening"]

Drive long-term growth on the P2P platform by building relationships with potential clients, agents, and partners while improving the customer journey. Manage and refine ongoing marketing campaigns, supported by continuous market research to inform product and market growth. Own day-to-day P2P operations including dispute resolution, document checks, monitoring and reporting suspicious activity, and responding to customer queries across the CIS/CEE region.

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FursaFursa
Binance
Binance
3 days ago

P2P Growth Operations Manager (CIS/CEE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive long-term growth on the P2P platform by building relationships with potential clients, agents, and partners while improving the customer journey. Manage and refine ongoing marketing campaigns, supported by continuous market research to inform product and market growth. Own day-to-day P2P operations including dispute resolution, document checks, monitoring and reporting suspicious activity, and responding to customer queries across the CIS/CEE region.
Location: Tashkent, Baku, Yerevan, Bishkek
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Boost sales and support long-term growth by contacting and developing relationships with potential clients, agents, and partners
  • •Handle P2P disputes between trading parties and assist customers with troubleshooting
  • •Uncover customer needs and challenges to improve the product and market growth
  • •Perform document checks per standard procedures
  • •Monitor transactions, investigate suspicious activity, and respond to customer queries

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Bachelor's degree or above
  • •5+ years of relevant experience in marketing and/or business development roles in finance or e-commerce
  • •Knowledge of blockchain/cryptocurrency and P2P payments
  • •Fluency in Ukrainian or Russian
  • •Exceptional written communication, with strong multitasking and time-management skills
Experience:5+ yearsFinanceE-commerce
Education:Bachelor's
Skills:Written communicationMultitaskingPrioritizationTime managementListening
Languages:UkrainianRussian
Tech Stack:BlockchainCryptocurrencyP2P payments

Company Brief

Binance
Operates one of the world’s largest cryptocurrency exchanges, offering spot and derivatives trading, a native token (BNB), wallet services, staking, and a broad suite of crypto financial products and infrastructure.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Bootstrapped
Headquarters: George Town, Cayman Islands
Founded: 2017
WebsiteLinkedIn