Mortgage Loan Officer

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Communication","Interpersonal skills","Customer service","Attention to detail","Self-motivation"]

Mortgage Loan Officers at Citizens cultivate relationships with realtors, builders, and clients to identify loan needs, explain products and terms, and build a growing book of business while meeting sales goals. This role emphasizes customer service, referral development, and adherence to safety and regulatory requirements, with a focus on delivering tailored mortgage solutions in a high-volume retail setting.

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Citizens Bank
Citizens Bank
6 months ago

Mortgage Loan Officer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Mortgage Loan Officers at Citizens cultivate relationships with realtors, builders, and clients to identify loan needs, explain products and terms, and build a growing book of business while meeting sales goals. This role emphasizes customer service, referral development, and adherence to safety and regulatory requirements, with a focus on delivering tailored mortgage solutions in a high-volume retail setting.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Go above and beyond for customers by delivering outstanding customer service
  • •Drive sales through service to achieve sales and referral goals by developing a positive customer experience
  • •Build book of business by proactively developing and expanding customer relationships to contribute to branch success
  • •Maximize personal productivity through attention to detail, self-motivation, and adaptability to achieve branch and personal goals
  • •Grow your own capabilities by actively participating in opportunities to expand knowledge, influence, and interpersonal skills

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsWellness Stipend

Key Requirements

  • •BA/BS degree preferred or equivalent experience in residential mortgage sales
  • •Two plus years of retail residential mortgage sales experience
  • •Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)
  • •Established relationships with local referral networks
  • •Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences
Experience:FinanceBankingMortgage
Education:Bachelor's
Skills:CommunicationInterpersonal skillsCustomer serviceAttention to detailSelf-motivation

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website