Service Concierge - Rutherford, NJ

Provide a world-class customer experience at the service center by greeting clients, answering phones, directing inquiries, and scheduling appointments based on capacity and priority. Manage open service tasks and due bills with timely follow-up, coordinate loaner agreements and rental/ride requests, and create work order pre-writes with pre-authorization signatures. Assist during vehicle check-in, document damages, communicate follow-ups, and submit facility repair requests.