Business System Analyst (Ciudad de México - Toreo, MX)
Zurich Insurance
Mexico
Workplace: OnsiteFull-timeFunction: Software EngineeringSkills: ["Analytical","Communication","Stakeholder engagement","Problem-solving"]Lead requirements definition and elaboration for PEGA-based solutions, translating business needs into PEGA-centric requirements, user stories, and process flows. Collaborate with SMEs and PEGA developers to ensure accurate workflows, case management, and decisioning; provide ongoing support through backlog refinement, pre-UAT, and participate in sprint reviews to demonstrate business outcomes.

