Service Coordinator - Finland

Trane Technologies
Helsinki
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Customer orientation","Relationship building","Organizational skills","Attention to details","Ability to work under pressure","Proactiveness"]

Lead and support service operations across Finland by coordinating a team of Service Technicians. Plan and allocate workloads, supervise safety and technical completion, and review service reports and documentation for accuracy. Manage customer orders, work orders, preventive maintenance, and procurement tasks including POs and parts ordering. Track service activity in planning systems and Oracle, conduct stock checks, and provide updates through coordination meetings to ensure customer satisfaction.

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Trane Technologies
Trane Technologies
1 hour ago

Service Coordinator - Finland

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Job Summary

Lead and support service operations across Finland by coordinating a team of Service Technicians. Plan and allocate workloads, supervise safety and technical completion, and review service reports and documentation for accuracy. Manage customer orders, work orders, preventive maintenance, and procurement tasks including POs and parts ordering. Track service activity in planning systems and Oracle, conduct stock checks, and provide updates through coordination meetings to ensure customer satisfaction.
Location: Helsinki
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Plan and allocate workloads for Service Technicians to meet productivity targets.
  • •Supervise technical and safety aspects of service work to ensure timely, high-quality completion.
  • •Schedule service jobs and coordinate materials, subcontractors, and interventions for timely delivery.
  • •Manage customer orders and documentation in planning systems and Oracle; prepare work orders and dispatch technicians.
  • •Oversee end-to-end procurement (issuing POs, ordering parts, receiving goods) and maintain accurate administrative records and databases.

Key Requirements

  • •Minimum 3 years of experience in coordination of work in service.
  • •Experience in leading or supervising a small team welcomed.
  • •Customer-oriented with ability to build long-term relationships with customers and within the team.
  • •Strong organizational skills and attention to detail, with ability to plan, set priorities, and work under pressure.
  • •High computer literacy, including good knowledge of MS Office and ability to work in different systems; English communicative and fluent Finnish.
Experience:3+ yearsService coordination
Education:High School
Skills:Customer orientationRelationship buildingOrganizational skillsAttention to detailsAbility to work under pressureProactiveness
Languages:EnglishFinnish
Tech Stack:OracleMS Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn