Service Account Manager

Trane Technologies
Pennsylvania
Workplace: OnsiteFull timeUSD 78,400 - 118,509.99 annuallyFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Consultative selling","Relationship building","Conflict management","Problem-solving","Lead qualification"]

Develop long-term customer relationships for Trane’s Commercial HVAC service offerings by identifying and qualifying opportunities and using a consultative selling approach to grow new and existing accounts. Help customers build business cases and validate outcomes, troubleshoot service challenges, and manage difficult conversations while adapting to market and competitor changes. Coordinate planning, lead generation, and teamwork with sales to renew and expand service agreements, with local travel as needed.

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Trane Technologies
Trane Technologies
22 hours ago

Service Account Manager

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Last checked: 22 hours agoStatus: Live

Job Summary

Develop long-term customer relationships for Trane’s Commercial HVAC service offerings by identifying and qualifying opportunities and using a consultative selling approach to grow new and existing accounts. Help customers build business cases and validate outcomes, troubleshoot service challenges, and manage difficult conversations while adapting to market and competitor changes. Coordinate planning, lead generation, and teamwork with sales to renew and expand service agreements, with local travel as needed.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Effectively target and identify opportunities, facilitate discovery, and qualify opportunities early in the buying and selling process.
  • •Take a consultative selling approach to pursue new business and grow existing account relationships focused on long-term value.
  • •Act as a facilitator to help customers buy by developing business cases, financial proformas, and validating business outcomes (including gathering data and performing facility walkthroughs as needed).
  • •Navigate challenging customer situations and conversations to build trust and adapt to market changes while maintaining service quality.
  • •Schedule sales calls, manage activities and capacity, and prioritize workload to proactively sell, renew, and/or expand service agreements at the right times.
Travel: Low travel

Pay and Benefits

Salary: USD 78,400 - 118,509.99 annually
Perks:Health Insurance401kPaid LeaveLearning BudgetParental Leave

Key Requirements

  • •4+ years of demonstrated experience or a bachelor’s degree.
  • •3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
  • •Ability to engage multiple stakeholders, influencers, and key decision makers.
  • •Demonstrated ability to generate and qualify leads, facilitate business-level customer conversations, close new business, and grow existing account relationships.
  • •Strong financial and business acumen and a self-starter mindset.
Experience:4+ years
Education:Bachelor's
Skills:Consultative sellingRelationship buildingConflict managementProblem-solvingLead qualification
Licenses:DL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn