Seller Experience Project Intern (TikTok Shop - Home and Living) - 2026 Start (BS/MS)

TikTok
London
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales EngineeringSkills: ["Strategic thinking","Analytical skills","Project management","Cross-functional collaboration","Communication"]

Work with the Seller Experience team to improve the seller journey on TikTok Shop, from onboarding and listings to violations, appeals, and logistics. Own short-term projects by prioritizing key issues, driving project progress with cross-functional partners (GNE, Product, and Operations), conducting seller experience research, and turning metrics into actionable improvements. Support review meetings and sponsor communications to enable transparent, data-informed decisions.

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FursaFursa
TikTok
TikTok
1 month ago

Seller Experience Project Intern (TikTok Shop - Home and Living) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Work with the Seller Experience team to improve the seller journey on TikTok Shop, from onboarding and listings to violations, appeals, and logistics. Own short-term projects by prioritizing key issues, driving project progress with cross-functional partners (GNE, Product, and Operations), conducting seller experience research, and turning metrics into actionable improvements. Support review meetings and sponsor communications to enable transparent, data-informed decisions.
Location: London
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Develop systematic, actionable solutions to improve seller experience across onboarding, listing, violations, and appeals.
  • •Drive and manage progress of key projects with GNE, Product, and other cross-functional teams to ensure successful implementation.
  • •Design, implement, and refine seller experience research methodologies to identify and address blockers and pain points.
  • •Monitor, analyze, and interpret seller experience metrics and recommend data-driven improvements.
  • •Prepare for review meetings and communicate with project sponsors to support transparency and decision-making.

Key Requirements

  • •Strong strategic thinking to prioritize issues and break them down into solutions.
  • •Strong analytical skills to translate data into actionable insights.
  • •Experience in project management, preferably in a cross-functional setting.
  • •Excellent communication skills for collaboration with diverse teams.
  • •Proficiency in seller research methodologies (preferred) and experience related to seller experience / GNE topics (preferred).
Skills:Strategic thinkingAnalytical skillsProject managementCross-functional collaborationCommunication

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn