Sr. Observability Engineer, ArcGIS Enterprise

Esri
United States
Workplace: OnsiteFull timeUSD 93,600 - 159,328 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Problem solving","Analytical skills","Team collaboration","Time management","Organizational skills"]

Design and deliver end-to-end observability for ArcGIS Enterprise, translating customer needs and industry trends into technical requirements. Build observability pipelines covering metrics, logs, traces, and events across on-premises, Kubernetes, and cloud deployments. Contribute to AI-driven root cause analysis and data-driven sizing/capacity models, while building and validating automated test plans to ensure software quality and stability.

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FursaFursa
Esri
Esri
23 hours ago

Sr. Observability Engineer, ArcGIS Enterprise

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Design and deliver end-to-end observability for ArcGIS Enterprise, translating customer needs and industry trends into technical requirements. Build observability pipelines covering metrics, logs, traces, and events across on-premises, Kubernetes, and cloud deployments. Contribute to AI-driven root cause analysis and data-driven sizing/capacity models, while building and validating automated test plans to ensure software quality and stability.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Translate customer needs and industrial trends into technical requirements for future ArcGIS Enterprise releases.
  • •Design and evolve observability pipelines across metrics, logs, traces, and events for ArcGIS Enterprise deployments.
  • •Contribute to AI-driven root cause analysis capabilities to accelerate troubleshooting and incident resolution.
  • •Partner on data-driven models to generate sizing and capacity guidance for customers.
  • •Troubleshoot issues and review automated test results to report software quality and stability.

Pay and Benefits

Salary: USD 93,600 - 159,328 annually
Perks:Health InsuranceDentalVision401kLife InsuranceProfit-sharingPaid LeavePaid Holidays

Key Requirements

  • •5+ years of experience with ArcGIS Enterprise and ArcGIS platform technologies.
  • •Strong foundation in observability concepts including metrics, logs, traces, SLIs, and SLOs.
  • •Hands-on experience with Prometheus and Grafana.
  • •Robust experience developing and implementing test plans and test automation.
  • •Experience with Python, Java, or other scripting languages, plus the ability to translate customer needs into technical requirements.
Experience:5+ yearsArcGISObservabilityDistributed systems
Education:Bachelor's in computer science, software engineering, information systems, or a related technical field
Skills:Problem solvingAnalytical skillsTeam collaborationTime managementOrganizational skills
Languages:English
Tech Stack:ArcGIS EnterpriseArcGIS platformObservabilityMetricsLogsTracesEventsSLIsSLOsPrometheusGrafanaPythonJavaTest automationKubernetesAWSAzureAIMachine learningRoot cause analysis

Company Brief

Esri
Provides geographic information system (GIS) software, location intelligence, mapping tools, and spatial analytics to governments, businesses, and researchers for visualizing, analyzing, and managing geographic data.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Redlands, United States
Founded: 1969
Glassdoor
Glassdoor: 4.1
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