Director of Product

Hatch
New York
Workplace: HybridFull timeUSD 237,500 - 388,000 annuallyFunction: Executive & General ManagementSkills: ["Leadership","Mentorship","Strategic thinking","Cross-functional collaboration","Executive communication"]

Lead product strategy and execution for an AI customer communication platform that scales 1:1 conversations across voice, SMS, and email. Inspire and develop PMs, partner closely with Engineering, Design, Data Science, and Go-to-Market, and drive roadmap delivery through fast, cross-functional tradeoff decisions. Prioritize product investments using clear business cases, balancing monetization, user trust, and execution risk while advancing agentic tooling and customer feedback into measurable outcomes.

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FursaFursa
Hatch
Hatch
2 days ago

Director of Product

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead product strategy and execution for an AI customer communication platform that scales 1:1 conversations across voice, SMS, and email. Inspire and develop PMs, partner closely with Engineering, Design, Data Science, and Go-to-Market, and drive roadmap delivery through fast, cross-functional tradeoff decisions. Prioritize product investments using clear business cases, balancing monetization, user trust, and execution risk while advancing agentic tooling and customer feedback into measurable outcomes.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Ensure quick execution of a product roadmap at the edge of AI innovation, managing trade-offs with agility.
  • •Lead and develop PMs, partnering with Engineering, Design, Data Science, and Revenue teams for delivery, resourcing, and cross-org alignment.
  • •Prioritize product investments across competing roadmaps using clear business cases balancing monetization, user trust, and execution risk.
  • •Drive innovation for agentic tooling with a customer-centric focus.
  • •Put customer feedback and market progress into AI at the forefront.

Pay and Benefits

Salary: USD 237,500 - 388,000 annually
Perks:Health InsuranceVisionDental401kEquityParental LeavePaid LeavePaid HolidaysWellness StipendLearning Budget

Key Requirements

  • •Strategic product leadership that mentors and develops PMs into better product thinkers and enables autonomous execution.
  • •Deep, hands-on experience building AI products and tools, with understanding of AI integrations and agentic tooling trade-offs.
  • •Experience with revenue-generating products supported by clear business metrics, collaborating with finance and revenue partners.
  • •Proven ability to lead large cross-functional initiatives across engineering, design, data science, and go-to-market.
  • •Track record of building/developing PM teams and encouraging continuous learning.
Experience:AISaaSCustomer serviceConsumerRevenue-generating products
Skills:LeadershipMentorshipStrategic thinkingCross-functional collaborationExecutive communication

Company Brief

Hatch
Hatch builds an AI-driven product intelligence platform that helps product teams discover insights, prioritize features, and generate user-facing content by analyzing product usage, feedback, and data to accelerate product decision-making and roadmapping.
Industry: SaaS
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