Collections Specialist

Barnes & Thornburg
Indianapolis
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 3-5 yearsSkills: ["Organizational skills","Interpersonal skills","Communication","Writing skills","Problem-solving"]

Review aged accounts receivable, analyze account history, and determine the appropriate collection approach to ensure timely payment. Contact clients and billing attorneys by phone, email, and formal letters, maintain accurate collection activity in the firm’s software, and manage follow-ups. Research and resolve disputed or past-due invoices, provide status updates and reports to management, and recommend write-offs or outside collection referrals when needed.

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Barnes & Thornburg
Barnes & Thornburg
3 days ago

Collections Specialist

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Last checked: 14 hours agoStatus: Live

Job Summary

Review aged accounts receivable, analyze account history, and determine the appropriate collection approach to ensure timely payment. Contact clients and billing attorneys by phone, email, and formal letters, maintain accurate collection activity in the firm’s software, and manage follow-ups. Research and resolve disputed or past-due invoices, provide status updates and reports to management, and recommend write-offs or outside collection referrals when needed.
Location: Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Proactively interact with firm clients and billing attorneys to facilitate timely invoice payment and identify challenges.
  • •Review aged accounts receivable, analyze account history, and determine appropriate collection approaches.
  • •Contact clients via telephone, email, and formal letters; enter and maintain accurate collection activities in the firm’s software with follow-ups.
  • •Research and resolve disputed and past-due invoices; provide attorneys with account receivable status information and monitor payment arrangements.
  • •Prepare reports and analysis for management, recommend write-offs or referrals to outside agencies/law firms when collection efforts are exhausted.

Key Requirements

  • •Minimum 3 to 5 years of related financial experience in a professional services organization; law firm experience preferred.
  • •Working knowledge of credit practices and collection techniques.
  • •Proficiency in MS Office with strong Excel knowledge preferred.
  • •Excellent organizational, interpersonal, and communication skills, including strong writing skills.
  • •Ability to handle telephone calls with tact and professionalism, multitask, and work independently and as part of a team.
Experience:3-5 yearsProfessional servicesLaw firm
Skills:Organizational skillsInterpersonal skillsCommunicationWriting skillsProblem-solving
Tech Stack:MS OfficeExcel

Company Brief

Barnes & Thornburg
Barnes & Thornburg LLP is a national full-service law firm providing corporate, litigation, IP, labor, real estate, and regulatory legal services from 23 U.S. offices, serving clients across industries.
Industry: Legal Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Indianapolis, United States
Founded: 1982
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