Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 19.5 - 30 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Customer focus","Relationship building","Interpersonal skills","Problem-solving"]

Coordinate the full rental experience at a Carlin, Nevada facility, responding to inbound leads and guiding customers through the EquipmentShare process. Build and maintain relationships with contractors and construction company principals, resolve customer inquiries and complaints, and keep customers updated on ways to improve their business. Use the company’s proprietary T3 platform to ensure customers receive the right equipment at the right time, while developing strategies to grow market share and improve customer experience.

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EquipmentShare
EquipmentShare
1 month ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate the full rental experience at a Carlin, Nevada facility, responding to inbound leads and guiding customers through the EquipmentShare process. Build and maintain relationships with contractors and construction company principals, resolve customer inquiries and complaints, and keep customers updated on ways to improve their business. Use the company’s proprietary T3 platform to ensure customers receive the right equipment at the right time, while developing strategies to grow market share and improve customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand and maintain relationships with contractors and construction company principals
  • •Maintain customer satisfaction by keeping customers up to date on new or additional ways EquipmentShare can help
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications
  • •Develop sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Salary: USD 19.5 - 30 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness StipendTool ReimbursementsVolunteer Time

Key Requirements

  • •High School diploma or equivalent
  • •Strong listening skills and a customer-first mindset to solve customer problems
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Adapt to a fast-paced growing company and stay educated on EquipmentShare products and services
Education:High School
Skills:ListeningCustomer focusRelationship buildingInterpersonal skillsProblem-solving
Languages:English
Tech Stack:Proprietary T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn