Senior Technical Account Manager - SIEM/Security Analytics

Anomali
United States
Workplace: RemoteFull timeUSD 150,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Interpersonal skills","Customer-first attitude","Problem-solving"]

Own end-to-end customer adoption for Anomali’s security analytics platform, from onboarding through full production use. Use deep CTI/SecOps expertise to guide customers, resolve technical issues, monitor usage, and build custom dashboards that translate technical wins into business outcomes. Lead QBRs/EBRs with analysts, directors, and CISOs, surface renewal/expansion risks, drive advocacy, and partner with internal teams to improve the product.

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Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics

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Last checked: 3 hours agoStatus: Live

Job Summary

Own end-to-end customer adoption for Anomali’s security analytics platform, from onboarding through full production use. Use deep CTI/SecOps expertise to guide customers, resolve technical issues, monitor usage, and build custom dashboards that translate technical wins into business outcomes. Lead QBRs/EBRs with analysts, directors, and CISOs, surface renewal/expansion risks, drive advocacy, and partner with internal teams to improve the product.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as an Anomali Platform power user and help customers achieve success with the technology.
  • •Own and drive the customer adoption lifecycle from onboarding through full production maturity.
  • •Plan and lead QBRs/EBRs with analysts, directors, and CISOs, translating technical usage into business value and security outcomes.
  • •Identify expansion and renewal risk signals from usage data and stakeholder relationships, and address technical requests by proactively resolving issues.
  • •Track key account metrics and coordinate with onboarding engineers, technical support, engineering, sales, and product to improve customer outcomes.
Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 180,000 annually

Key Requirements

  • •5+ years in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS/technology company.
  • •Experience presenting to and building trust with senior security leadership (Director/VP/CISO) and running QBRs/ERs that connect technical adoption to business outcomes.
  • •Expertise with cybersecurity technologies and architectures including SOAR, SIEM, firewalls, and EDR/XDR; strong working knowledge of security controls and logs.
  • •Hands-on experience with at least one SIEM product (e.g., Splunk, QRadar, Arcsight), including implementation, configuration, integration, and optimization.
  • •Proficiency with networking concepts and operating systems, plus experience using tools like Gainsight, SalesForce, and JIRA.
Experience:5+ yearsSaaSCybersecuritySecOpsThreat intelligence
Education:Bachelor's
Skills:CommunicationPresentationInterpersonal skillsCustomer-first attitudeProblem-solving
Tech Stack:GainsightSalesForceJIRASplunkQRadarArcsightSIEMSOAREDRXDRFirewallsOperating SystemsDashboards

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn