Senior Associate, Process Manager- Decision the Deal

Discover Financial
Plano
Workplace: OnsiteFull timeUSD 80,800 - 92,200 annuallyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Collaboration","Problem-solving","Stakeholder management","Process improvement","Training"]

Own day-to-day oversight of multiple business processes, monitoring and reporting process performance while recommending and implementing improvements. Collect, analyze, and measure process data to identify trends, gaps, and opportunities for sustainable business practices. Resolve complex process issues, maintain formal process documentation, and collaborate with cross-functional teams and change control forums. Train internal customers on managed processes and deliver presentations, including at the executive level.

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Discover Financial
Discover Financial
1 day ago

Senior Associate, Process Manager- Decision the Deal

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own day-to-day oversight of multiple business processes, monitoring and reporting process performance while recommending and implementing improvements. Collect, analyze, and measure process data to identify trends, gaps, and opportunities for sustainable business practices. Resolve complex process issues, maintain formal process documentation, and collaborate with cross-functional teams and change control forums. Train internal customers on managed processes and deliver presentations, including at the executive level.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide day-to-day oversight of multiple business processes, including monitoring, reporting, and planning process improvement or redesign initiatives.
  • •Collect, analyze, and measure process data for reporting to senior leadership and executives and to identify trends and gaps.
  • •Resolve complex process problems or transactions by interpreting policies, guidelines, or process requirements and escalating breakdowns appropriately.
  • •Maintain formal process documents, including creating project reports, presentations, business cases, and diagrams.
  • •Collaborate on larger initiatives by participating in change control forums and cross-functional project teams, and train internal customers on the processes managed.

Pay and Benefits

Salary: USD 80,800 - 92,200 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience in Microsoft Office or G Suite.
  • •At least 2 years of experience in Business Process Management, Project Management, or Risk Management.
  • •Bachelor’s Degree or military experience.
  • •Lean, Agile, Six Sigma, Business Process Management, or Project Management certification.
Experience:2+ yearsBusiness process managementProject managementRisk management
Education:High School
Skills:CollaborationProblem-solvingStakeholder managementProcess improvementTraining
Certifications:LeanAgileSix SigmaBusiness Process ManagementProject Management
Tech Stack:Microsoft OfficeG Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn