Senior Manager, Legal Technology, Operations & AI Enablement

Instacart
Ontario, Alberta, British Columbia, Nova Scotia
Workplace: RemoteFull timeCAD 149,000 - 157,000 annuallyFunction: Legal, Risk & ComplianceSkills: ["Analytical","Project management","Communication","Stakeholder management","Change management"]

Build and scale Instacart’s legal operations capabilities by leading legal technology and AI enablement end-to-end. Stand up performance management for the legal ops team, deploy AI-powered tools into attorney workflows, and improve contract lifecycle management with cross-system integrations. Partner across procurement, accounting, HR, IT, engineering, and deal teams while ensuring outside counsel operations run with clear accountability and KPI-driven visibility.

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FursaFursa
Instacart
Instacart
1 day ago

Senior Manager, Legal Technology, Operations & AI Enablement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Build and scale Instacart’s legal operations capabilities by leading legal technology and AI enablement end-to-end. Stand up performance management for the legal ops team, deploy AI-powered tools into attorney workflows, and improve contract lifecycle management with cross-system integrations. Partner across procurement, accounting, HR, IT, engineering, and deal teams while ensuring outside counsel operations run with clear accountability and KPI-driven visibility.
Location: Ontario, Alberta, British Columbia, Nova Scotia
Workplace: Remote
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Sr. Manager level

Key Responsibilities

  • •Build and run a high-performing legal operations team with clear direction, performance management, and capacity to serve the organization.
  • •Own and embed an AI enablement program by evaluating, deploying, and integrating AI-powered tools into attorney workflows, including agentic automations.
  • •Execute and scale legal and business operations initiatives, including Go-To-Market strategies, CPQ implementations/enhancements, and Ironclad workflows supporting ad formats and retailer engagements.
  • •Continuously improve contract lifecycle management systems and cross-system integrations, collaborating with procurement, accounting, HR, sales, deal desk, IT, and engineering to generate operational savings.
  • •Run outside counsel operations with accountability (billing guidelines, e-billing management, law firm evaluations, and spend reporting) and maintain knowledge management with KPI dashboards.

Pay and Benefits

Salary: CAD 149,000 - 157,000 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years of experience in legal operations, strategy & operations, or a related field, with demonstrated ownership of a legal operations program.
  • •At least 3 years of direct people management experience within a legal operations program.
  • •Led at least two end-to-end technology implementations with deep systems integrations (e.g., Ironclad, Zip, Salesforce, CPQ, Oracle, Workday).
  • •Hands-on ownership of AI tooling: evaluate vendors, deploy tools, and build or manage AI-assisted/agentic legal workflows.
  • •Strong analytical and project management skills to drive multiple complex initiatives in a fast-paced environment.
Experience:Legal operationsTechnology implementationsAI enablement
Skills:AnalyticalProject managementCommunicationStakeholder managementChange management
Languages:English
Tech Stack:IroncladZipSalesforceCPQOracleWorkdayCLMP2P

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn