Customer Onboarding Intern

Smartly
New York
Workplace: HybridInternshipUSD 20+ hourlyFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Project-management","Data analysis","Communication","Collaboration","Detail-oriented"]

Support the onboarding team to help new customers successfully launch on Smartly’s paid social advertising platform. Create and update customer-facing presentations and onboarding materials, help build reporting views and organize performance data, and assist with campaign and product-feed setup. Analyze campaign performance, track project timelines and deliverables, and collaborate across internal teams to keep onboarding projects moving. Grow your paid media and project-management skills while learning how customers are onboarded globally.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Smartly
Smartly
19 hours ago

Customer Onboarding Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support the onboarding team to help new customers successfully launch on Smartly’s paid social advertising platform. Create and update customer-facing presentations and onboarding materials, help build reporting views and organize performance data, and assist with campaign and product-feed setup. Analyze campaign performance, track project timelines and deliverables, and collaborate across internal teams to keep onboarding projects moving. Grow your paid media and project-management skills while learning how customers are onboarded globally.
Location: New York
Workplace: Hybrid
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Assist Onboarding Managers with customer onboarding projects and day-to-day deliverables.
  • •Create and update customer-facing presentations and onboarding materials.
  • •Help build reporting views and organize performance data.
  • •Support campaign analysis and help identify key insights.
  • •Assist with campaign and product-feed creation and track project timelines, deliverables, and follow-ups.

Pay and Benefits

Salary: USD 20 hourly

Key Requirements

  • •A full-time senior, or recent graduate from an accredited four-year college or university.
  • •Pursuing a degree in Marketing, Advertising, Business, Communications, or a related field.
  • •Familiar with paid social advertising through coursework, internships, or professional experience.
  • •Experience with platforms such as Meta, TikTok, Pinterest, or Snapchat (preferred, not required).
  • •Comfortable working with data and creating presentations; detail-oriented and proactive.
Experience:Paid mediaPaid social advertising
Education:Bachelor's in Marketing, Advertising, Business, Communications, or related field
Skills:Project-managementData analysisCommunicationCollaborationDetail-oriented
Languages:English
Tech Stack:MetaTikTokPinterestSnapchatPaid social advertisingReporting viewsCampaign analysisProduct-feed creation

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Smartly
Provides a cloud-based advertising automation platform that helps brands and agencies create, manage, and optimize scalable social and digital ad campaigns across channels with creative and measurement tools.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Helsinki, Finland
Founded: 2013
WebsiteLinkedIn