Kıdemli Müşteri Temsilcisi

Aon
Istanbul
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: []

Serve as a senior customer representative for Aon’s growing Commercial Risk Operations team. Collaborate closely with insurance carriers, business partners, and internal stakeholders to understand customer needs and deliver the most suitable solutions. Manage service workflows, prepare reporting for customer cases, and create fast, effective responses. Handle policy/endorsement (renewal + new entries) activities while tracking end-to-end progress for both customers and carriers.

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FursaFursa
Aon
Aon
1 day ago

Kıdemli Müşteri Temsilcisi

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as a senior customer representative for Aon’s growing Commercial Risk Operations team. Collaborate closely with insurance carriers, business partners, and internal stakeholders to understand customer needs and deliver the most suitable solutions. Manage service workflows, prepare reporting for customer cases, and create fast, effective responses. Handle policy/endorsement (renewal + new entries) activities while tracking end-to-end progress for both customers and carriers.
Location: Istanbul
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with insurance companies, business partners, and internal teams to provide solutions that fit customer needs.
  • •Manage the end-to-end service workflow to improve customer experience and satisfaction.
  • •Use insurance companies’ applications and/or systems in the process.
  • •Prepare reports for customer cases and transactions within scope.
  • •Execute policy/endorsement (renewal + new entry) processes and track progress for both customer and insurer sides.

Pay and Benefits

Perks:Hybrid WorkPaid Leave

Key Requirements

  • •Respond to customer needs and expectations on the customer side.
  • •Manage the service workflow between the insurance company and the customer.
  • •Use insurance companies’ applications and/or systems as part of day-to-day work.
  • •Prepare reports related to customers and transactions within your area of responsibility.
  • •Create fast and effective solutions aligned with customer requests and expectations.
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor