Customer Experience Agent (French Speaking)
Whatnot
Dublin
Workplace: HybridFull timeEUR 35,000 - 42,500 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Customer-first","Process-improvement","Problem-solving","Customer obsession","Bias toward action"]Support buyers and sellers on a live commerce platform, resolving customer issues across payments, orders, shipments, and general questions. You’ll act as a customer-first point of contact with a focus on fast, high-quality outcomes, become an expert in the product and internal systems, and collaborate across teams to troubleshoot and improve the overall customer experience by reducing repeat contacts.
