PRADA Client Advisor (Hong Kong, HK)

Provide an exceptional luxury customer experience by placing clients at the center, understanding needs, and promoting the Prada brand philosophy. Drive individual and team sales targets and KPI goals while delivering high-quality service for both in-store and ecommerce. Demonstrate deep product and brand knowledge, capture customer data in the company CRM, embrace omnichannel, and resolve client complaints in coordination with the line manager and Client Service team.