Enterprise Relationship Manager

Ceros
United States
Workplace: RemoteFull timeUSD 100,000 - 120,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Consultative selling","Stakeholder management","Ownership","Pipeline discipline","Relationship building"]

Own the full expansion and renewal cycle for enterprise accounts, identifying and unlocking new opportunities across teams, business units, and geographies. Build strategic account plans using org mapping and whitespace analysis, multithread across marketing, design, product, and executives, and lead consultative sales cycles. Run demos, pilots, and POCs to validate use cases, maintain pipeline discipline, and forecast outcomes while partnering with Customer Success on expansion strategy.

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FursaFursa
Ceros
Ceros
1 month ago

Enterprise Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own the full expansion and renewal cycle for enterprise accounts, identifying and unlocking new opportunities across teams, business units, and geographies. Build strategic account plans using org mapping and whitespace analysis, multithread across marketing, design, product, and executives, and lead consultative sales cycles. Run demos, pilots, and POCs to validate use cases, maintain pipeline discipline, and forecast outcomes while partnering with Customer Success on expansion strategy.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the full expansion cycle: create pipeline, close, expand, and renew within existing enterprise accounts.
  • •Proactively source new opportunities across business units, teams, and geographies.
  • •Build and execute strategic account plans using org mapping, whitespace analysis, and growth hypotheses.
  • •Multithread across marketing, design, product, and executive stakeholders to increase deal size and account penetration.
  • •Maintain pipeline discipline and deliver accurate forecasts; partner with Customer Success to align expansion with renewal strategy.

Pay and Benefits

Salary: USD 100,000 - 120,000 annually
Equity and Bonus:Equity
Perks:EquityHealth Insurance401k MatchingPaid ParentalPaid LeavePaid SickHome OfficeCo-working Access

Key Requirements

  • •3–7+ years of quota-carrying SaaS sales experience selling into enterprise organizations.
  • •Proven success driving expansion revenue (upsell/cross-sell) within existing accounts.
  • •Experience managing account retention and mitigating churn risk in subscription/SaaS environments.
  • •Experience navigating complex, multi-stakeholder deals and building relationships across an organization.
  • •Ability to identify and create new opportunities within accounts through structured account planning and org mapping; familiarity with CRM tools like Salesforce or HubSpot.
Experience:3+ yearsSaaSEnterprise salesSubscription
Skills:Consultative sellingStakeholder managementOwnershipPipeline disciplineRelationship building
Tech Stack:SalesforceHubSpotAI tools

Company Brief

Ceros
Provides a cloud-based interactive content creation platform that enables marketers and designers to build immersive, data-enabled web experiences without coding, used for digital campaigns, microsites, presentations, and rich media content.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: New York, United States
WebsiteLinkedIn