Senior Manager - Solution Engineering

Lead and scale a Solutions Engineering team that partners with customers to modernize service operations and accelerate digital transformation. Own GTM strategy for the expanding team, build cross-sell and up-sell playbooks, allocate resources by territory, and evaluate ongoing performance. Collaborate with Sales and Customer Success leaders on pipeline health and win rates, and with product managers to evangelize customer-driven requirements—while coaching your team to solve complex business problems and drive revenue growth using AI-powered service management.