Trane Technologies

3 weeks ago

Technical Support Engineer (Commercial Chiller Equipment)- Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide remote technical service support for Trane commercial chiller equipment and guide technicians through troubleshooting of air- and water-cooled systems. Help analyze chiller service reports and data, document and escalate issues, and originate or review solutions in the Help Center. Serve as a subject matter expert on chiller components, support mission critical startups/commissioning, and travel up to 15% for field support, training, and problem resolution.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide technical service support to Trane field service agencies, including travel to job sites when necessary.
•Troubleshoot chillers remotely and guide technicians through equipment troubleshooting and what they are seeing.
•Perform chiller service reporting and chiller data analysis, organizing collected data to support data-driven decisions.
•Interact with other Trane functional areas to provide customer support and help achieve business unit objectives.
•Serve as a subject matter expert for one or more chiller components/applications and support root cause analysis, defect resolution, and quality improvement.

Travel: Medium travel

Pay and Benefits

Salary: USD 97,406.66 - 135,834.99 annually

Perks:Health Insurance401kPaid LeaveLearning Budget

Key Requirements

•10+ years of experience preferred in servicing HVAC equipment and systems.
•Ability to troubleshoot complex refrigeration and electrical systems.
•Ability to understand and apply temperature/pressure and basic electrical, thermodynamics, and refrigeration theory.
•Operating knowledge of Microsoft Office and proficiency with handheld computer devices (smartphone, iPad).
•Ability to manage support cases within Remedy software.

Experience:10+ yearsHVACRefrigerationCommercial chillers

Education:Bachelor's

Skills:Excellent written and verbal communicationProblem-solvingData analysisAdaptabilityCustomer focus

Tech Stack:Microsoft OfficeRemedyHelp CenterSmartphoneIPadBAS systems

Company Brief

Trane Technologies

Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.

Industry: Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 10B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 2013

Website LinkedIn

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Trane Technologies

3 weeks ago

Technical Support Engineer (Commercial Chiller Equipment)- Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide technical service support to Trane field service agencies, including travel to job sites when necessary.
•Troubleshoot chillers remotely and guide technicians through equipment troubleshooting and what they are seeing.
•Perform chiller service reporting and chiller data analysis, organizing collected data to support data-driven decisions.
•Interact with other Trane functional areas to provide customer support and help achieve business unit objectives.
•Serve as a subject matter expert for one or more chiller components/applications and support root cause analysis, defect resolution, and quality improvement.

Travel: Medium travel

Pay and Benefits

Salary: USD 97,406.66 - 135,834.99 annually

Perks:Health Insurance401kPaid LeaveLearning Budget

Key Requirements

•10+ years of experience preferred in servicing HVAC equipment and systems.
•Ability to troubleshoot complex refrigeration and electrical systems.
•Ability to understand and apply temperature/pressure and basic electrical, thermodynamics, and refrigeration theory.
•Operating knowledge of Microsoft Office and proficiency with handheld computer devices (smartphone, iPad).
•Ability to manage support cases within Remedy software.

Experience:10+ yearsHVACRefrigerationCommercial chillers

Education:Bachelor's

Skills:Excellent written and verbal communicationProblem-solvingData analysisAdaptabilityCustomer focus

Tech Stack:Microsoft OfficeRemedyHelp CenterSmartphoneIPadBAS systems

Company Brief

Trane Technologies

Industry: Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 10B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 2013

Website LinkedIn