Senior Brand Ambassador, Madison Avenue

De Beers Group
New York
Workplace: OnsiteFull timeUSD 79,000 - 84,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Client relationship management","Communication","Presentation","Negotiation","Mentoring"]

Represent the De Beers London boutique on Madison Avenue by driving sales performance across all categories with a strong focus on High Jewellery. Build and nurture client relationships, deliver exceptional luxury client experiences, and ensure accurate client information. Act as a role model for Brand Ambassadors through training and mentoring, while organizing diamond and product presentations. Maintain safety and security vigilance for staff and product.

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De Beers Group
De Beers Group
4 hours ago

Senior Brand Ambassador, Madison Avenue

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Last checked: 3 hours agoStatus: Live

Job Summary

Represent the De Beers London boutique on Madison Avenue by driving sales performance across all categories with a strong focus on High Jewellery. Build and nurture client relationships, deliver exceptional luxury client experiences, and ensure accurate client information. Act as a role model for Brand Ambassadors through training and mentoring, while organizing diamond and product presentations. Maintain safety and security vigilance for staff and product.
Location: New York
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Achieve high sales across all categories with a focus on High Jewellery.
  • •Deliver exceptional client experiences and demonstrate product expertise, maintaining client information per guidelines.
  • •Maintain 360 excellence in customer service and build strong client connections across stores and Head Office.
  • •Mentor and support less experienced Brand Ambassadors, sharing knowledge through training sessions.
  • •Organize and deliver presentations showcasing diamond and product knowledge while demonstrating vigilance for staff and product safety and security.

Pay and Benefits

Salary: USD 79,000 - 84,000 annually

Key Requirements

  • •Fluent in spoken and written English.
  • •Deep knowledge of jewellery; GIA certified is a plus.
  • •Proven record of delivering fine jewellery sales results with commercial acumen in the luxury retail industry.
  • •Strong presentation and negotiation skills to close high-value sales and deliver a seamless client experience.
  • •Proficient in Microsoft Office (Excel, Word, PowerPoint) and able to use a POS system.
Experience:Luxury retail
Skills:Client relationship managementCommunicationPresentationNegotiationMentoring
Certifications:GIA
Languages:EnglishSpanishChineseRussian
Tech Stack:Microsoft OfficeExcelWordPowerPointPOS system

Company Brief

De Beers Group
Global diamond company specialising in diamond exploration, mining, trading and retail, operating across mining, polishing and luxury jewellery brands including De Beers London, Forevermark and Element Six.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Headquarters: London, United Kingdom
Founded: 1888
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Glassdoor: 3.8
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