Marketing Manager

Andela
London, United Kingdom, United States
Workplace: RemoteFull timeFunction: Marketing & GrowthExperience: 7+ yearsSkills: ["Storytelling","Written communication","Analytical mindset","Emotional intelligence","Project management"]

Own client-focused marketing programs that deepen relationships, amplify customer voice, and generate market intelligence to drive commercial growth. Lead Voice of the Customer and NPS, run the Client Advisory Board, and produce scalable case studies and testimonials. Partner with Sales, Customer Success, Product, and senior leadership to translate client insights into positioning, proposals, and GTM strategy. Support win/loss analysis and oversee client advocacy and storytelling across channels.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Andela
Andela
1 day ago

Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own client-focused marketing programs that deepen relationships, amplify customer voice, and generate market intelligence to drive commercial growth. Lead Voice of the Customer and NPS, run the Client Advisory Board, and produce scalable case studies and testimonials. Partner with Sales, Customer Success, Product, and senior leadership to translate client insights into positioning, proposals, and GTM strategy. Support win/loss analysis and oversee client advocacy and storytelling across channels.
Location: London, United Kingdom, United States
Workplace: Remote
Employment Type: Full time
Job Function: Marketing & Growth

Key Responsibilities

  • •Own and evolve client marketing strategy, strengthening client relationships and supporting revenue retention and expansion.
  • •Operate the Client Advisory Board end-to-end, including membership strategy, meeting cadence, agenda development, and follow-through.
  • •Lead Voice of the Customer and NPS programs, translating feedback and scores into actionable recommendations.
  • •Synthesize client intelligence, competitive signals, and market trends to inform GTM strategy and sales conversations.
  • •Own win/loss analysis and maintain a robust bank of client testimonials, case studies, and success stories for advocacy and storytelling.
Travel: Low travel

Key Requirements

  • •7+ years of B2B marketing experience, including at least 3 years in client marketing, customer marketing, or customer advocacy.
  • •Experience managing or contributing to a Client Advisory Board or similar executive client engagement program.
  • •Track record running Voice of the Customer and/or NPS programs with measurable business impact.
  • •Experience producing client case studies, testimonials, and customer advocacy content at scale.
  • •Hands-on experience with win/loss analysis programs, including interview design, facilitation, and synthesis.
Experience:7+ yearsB2B marketingHigh-growth technologyTalentWorkforceStaffing
Skills:StorytellingWritten communicationAnalytical mindsetEmotional intelligenceProject management

Company Brief

Andela
Andela is a global talent marketplace that connects vetted software engineers and technical professionals from emerging markets with remote roles at leading companies, managing sourcing, onboarding, and long-term placement.
Industry: Recruitment Agencies
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2014
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor