Human Resources Business Partner, GTM

Zip
San Francisco, New York, Toronto
Workplace: HybridFull timeFunction: People, HR & TalentSkills: ["Ownership","Communication","Strategic thinking","Judgment","Confidentiality"]

Serve as a trusted HR business partner for Zip’s NAMER go-to-market leaders across Sales, Marketing, and Customer. Own GTM people initiatives end to end—covering org design, team structure, performance coaching, career framework rollout support, and cross-functional talent programs. Partner with Total Rewards, People Ops, and Talent Acquisition to execute GTM talent strategy, hiring and leveling calibration, and navigate complex employee relations with sound, confidential judgment.

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Zip
Zip
1 day ago

Human Resources Business Partner, GTM

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Last checked: 7 hours agoStatus: Live

Job Summary

Serve as a trusted HR business partner for Zip’s NAMER go-to-market leaders across Sales, Marketing, and Customer. Own GTM people initiatives end to end—covering org design, team structure, performance coaching, career framework rollout support, and cross-functional talent programs. Partner with Total Rewards, People Ops, and Talent Acquisition to execute GTM talent strategy, hiring and leveling calibration, and navigate complex employee relations with sound, confidential judgment.
Location: San Francisco, New York, Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent

Key Responsibilities

  • •Own the end-to-end people partnership for the NAMER go-to-market function, advising Sales, Marketing, and Customer leaders on org design, team structure, and performance coaching.
  • •Partner with Total Rewards, People Ops, and Talent Acquisition to execute GTM talent strategy and ensure alignment across the People function.
  • •Lead GTM people initiatives, including career framework rollout support and cross-functional talent programs, from design through execution.
  • •Coach and develop managers on people leadership skills such as performance management, career development, feedback, and team building.
  • •Navigate complex employee relations matters within GTM with appropriate confidentiality, judgment, and a clear framework for risk and resolution.

Pay and Benefits

Perks:EquityHealth InsuranceVisionDentalPaid LeaveHome Office

Key Requirements

  • •Demonstrated experience as an HR Business Partner supporting go-to-market organizations at a high-growth technology company, owning projects end to end.
  • •Foundational knowledge of GTM practices and operations, including comfort with performance metrics, quota setting, and how sales/marketing measure success.
  • •Experience leading people initiatives in ambiguous environments where you define the approach without precedent.
  • •Strong org design instincts, advising leaders on headcount planning, team structure, and leveling.
  • •Sound judgment on complex, sensitive employee matters, including when to escalate and how to balance legal, business, and human considerations.
Experience:Go-to-marketHigh-growth technology
Skills:OwnershipCommunicationStrategic thinkingJudgmentConfidentiality

Company Brief

Zip
Provides buy-now-pay-later (BNPL) and digital payment solutions for consumers and merchants across multiple markets, enabling flexible payments, consumer credit, and merchant financing services.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2013
WebsiteLinkedIn